Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 5, 2025 — Rated 10 out of 10 by John Berry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer explains everything upfront and is very pleasant to deal with.

Report a concern   February 4, 2025 — Rated 10 out of 10 by Erica Williams Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly staff and competitive prices

Report a concern   February 4, 2025 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron and crew are always friendly and helpful.
Thank you!

Report a concern   February 4, 2025 — Rated 9 out of 10 by William Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They mailed me a coupon for a synthetic oil change for $39.99 plus taxes and fees. It was a good price.

Report a concern   February 4, 2025 — Rated 10 out of 10 by Kathy Stephens Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It’s not just the products for the services, it’s the people who work for Don Franklin. They’re always helpful, always answer questions and always courteous. The services are done to my satisfaction, and I really don’t know much about the products except the car itself. My little 2014 Nissan Sentra has been a very good car. Keep up the good work folks.

Report a concern   February 4, 2025 — Rated 10 out of 10 by Michelle Leach Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris assisted me and I appreciated his professionalism, friendliness, and honesty. I am thrilled that I had my car serviced at Nissan.

Report a concern   February 4, 2025 — Rated 9 out of 10 by M.M.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service and quality

Report a concern   February 4, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and respectful. Good selection of vehicles.

Report a concern   February 4, 2025 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All was fine and Jennifer was terrific and helpful and usual. However, don’t publish this please.

Report a concern   February 4, 2025 — Rated 10 out of 10 by T.J. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

They were very easy to work with and everyone there was friendly. Still experiencing the new car process so can’t comment on the entire experience yet

Report a concern   February 1, 2025 — Rated 10 out of 10 by I.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is very friendly and they work as quickly as possible to get me taken care of so I’m not sitting for hours waiting.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Janice Hadden Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and efficient

Report a concern   January 31, 2025 — Rated 10 out of 10 by R.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The cost for an oil change service is outstanding! And the service is always high-quality. Last time, the crew also took care of a leak in my tire, which was super helpful!

Report a concern   January 31, 2025 — Rated 10 out of 10 by John Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service personnel at Don Franklin Nissan are super nice and friendly and seem to go out of their way to make sure the customer is satisfied with all aspects of vehicle maintenance. I saw and listened as your personnel notified other customers of service progress and issues found on their vehicles and it seemed that they truly value the people who come there.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Kristian Frields Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very throughly worked through the problems on my vehicle and done the repairs in a timely manner

Report a concern   January 31, 2025 — Rated 10 out of 10 by A.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff. Explained issues clearly and what I needed. Great experience

Report a concern   January 31, 2025 — Rated 10 out of 10 by G.E. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Really worked with what I wanted

Report a concern   January 31, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always fast and courteous.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Steven Price Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service and professionalism. Jennifer Bailey is fantastic and so helpful and willing to take the time to answer questions, etc.

Also like the ability to schedule service online - that is very convenient!

Report a concern   January 31, 2025 — Rated 10 out of 10 by Tamela Buttry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness of staff. Able to schedule/reschedule online. Reminders and coupons

Report a concern   January 31, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always had great service from your friendly staff.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Maria Serrano Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is amazing as always! She always gets everything done in a timely manner. Always gets everything taken care of when I come in for service

Report a concern   January 31, 2025 — Rated 10 out of 10 by Earl Debusk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very pleasant personnel and fast service.

Report a concern   January 31, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and supportive. Provide good service to both the customer and the vehicle.

Report a concern   January 30, 2025 — Rated 10 out of 10 by Lynn Renfro Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people are very friendly and knowledgeable. And the service is done in a timely manner.

Report a concern   January 30, 2025 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Well satisfied.

Report a concern   January 29, 2025 — Rated 10 out of 10 by Brittany Lukins Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love my Nissan

Report a concern   January 29, 2025 — Rated 10 out of 10 by E.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service staff are always so friendly and answer all of my questions. I go here for routine maintenance of my vehicle and I've never had a long wait which I appreciate.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Kenneth Moulton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Making the appointment is simple and easy.

Wait time is minimal.

The Check In lady was very gracious.

Report a concern   January 28, 2025 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Services


Privacy Policy