Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 24, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great service and vehicles

Report a concern   March 24, 2025 — Rated 10 out of 10 by Suzanne Reed Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I was very comfortable with no pressure and everything about the process and my new Nissan Rogue was completely explained to me.

Report a concern   March 22, 2025 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly atmosphere

Report a concern   March 22, 2025 — Rated 10 out of 10 by R.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have received excellent service and communications from this dealership regarding our 2019 Nissan Rogue. We are happy with this dealership and plan to continue service appointments as milage limits are reached on service as required. The styling of our model Rogue is more attractive than other SUVs on the road today.

Report a concern   March 22, 2025 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

All of the sales people I dealt with, were efficient and well informed.

Report a concern   March 22, 2025 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is great. People are very friendly. I would recommend them to anybody.

Report a concern   March 20, 2025 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Nissan Murano and all it's features. My only complaint: The seat is not comfortable for long rides.

Report a concern   March 20, 2025 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Keep track of my car maintenance.
Good mechanics.
Wash my car.
Discount coupons.
Jennifer Dailey offers great customer service.

Report a concern   March 20, 2025 — Rated 10 out of 10 by P.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, great quality, reliable and professional service

Report a concern   March 20, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service, friendly

Report a concern   March 20, 2025 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality manufacturing and service is timely manner don’t have to wait long at all

Report a concern   March 20, 2025 — Rated 9 out of 10 by M.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I am a loyal Nissan customer. Since 1986 all my vehicles have been Nissans.

Report a concern   March 20, 2025 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people. Nissan vehicles are dependable and drive great.

Report a concern   March 20, 2025 — Rated 10 out of 10 by Jeremy Raines Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You all always treat me like I am really family. Shoot y'all treat me better than my own family. Love y'all Don Franklin family

Report a concern   March 20, 2025 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department!! Repairs done properly and quickly, service desk keeps me updated. Highly recommend!

Report a concern   March 20, 2025 — Rated 10 out of 10 by B.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is great to work with

Report a concern   March 20, 2025 — Rated 10 out of 10 by N.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer has been taking care of me since I bought this car she is very efficient and kind she explains things to me and your service department does a good job usually right on time I really like your service I always bring my car back to you for service but the last time they forgot to run my car through the car wash

Report a concern   March 20, 2025 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very willing to help. Always very pleasant and professional. Pricing is very competitive. Give you a thumbs up 👍

Report a concern   March 20, 2025 — Rated 9 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is prompt. And good communication

Report a concern   March 16, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and helpful!

Report a concern   March 16, 2025 — Rated 10 out of 10 by Billy Tillett Jr Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Cars are top of the line. Owned numerous Nissans and all have been good cars. The last sale was a win win for everyone. Felt like we got a great deal

Report a concern   March 15, 2025 — Rated 10 out of 10 by Brad Durham Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had my vehicle in for a quick fix and Josh handled everything great. Fast and easy

Report a concern   March 15, 2025 — Rated 10 out of 10 by James Begley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always been friendly, honest, & a good experience in sales & service with me.

Report a concern   March 15, 2025 — Rated 10 out of 10 by Mary Chapman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Organized fairly quick, comfortable lounge, room offering drinks, welcoming service people kind & caring

Report a concern   March 15, 2025 — Rated 10 out of 10 by T.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very nice and each time the problem is resolved in a short time

Report a concern   March 15, 2025 — Rated 10 out of 10 by N.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

everything was great

Report a concern   March 15, 2025 — Rated 10 out of 10 by Joseph Wingfield Don Franklin Lexington Nissan - Service
What do you like about our products and services?

People were very friendly and professional

Report a concern   March 15, 2025 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The helpful And courteous staff

Report a concern   March 14, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Clean bay & Customer waiting area. Friendly and knowledgeable consultants. More seating is needed in the service area. Complimentary snacks & bottled water would be greatly appreciated.

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and fast service


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