Customer Testimonials

The ease of it.

Good quick service, nice staff, good products.

They are very professional and helpful. They go out of there way, to make you comfortable and will find good deals.

Kind, courtesy and pleasant staff.

I’ve brought my Nissan in for oil changes and here recently a CVT transmission fluid change and my experiences have been top notch! They’ve been kind and helpful as well as fast and efficient! And an added bonus they always wash my car when done! Definitely recommend them!!

Fast and friendly.

I was in to get a new keyfob for my 2020 Nissan Altima.. The work was done very quickly.

All fine from that standpoint. Rather surprised that such a quick and small job cost over $400.

Knowledgeable staff. Friendly service.

Your service, the kindness of all your “employees,” and the courtesy are overwhelmingly fantastic. If I had an opportunity to send every one of my friends to a car dealership, it would certainly be Hyundai at Don Franklin.

I put a lot of miles on my vehicle and am at the service department every 8 weeks or so. Everyone is always professional and personable. Prompt service, minimal wait times. I’ve never had a need for any additional service on my vehicle, just routine maintenance.

It's very liable and quick.

Jennifer does a great job, in and out quickly!

Jennifer in service is friendly and helpful

Always reliable and respectful. They always give me peace of mind. Excellent service! My technician Chris was went above and beyond and has wonderful people skills!

I like scheduling an appoint. In and out

Josiah was a great service coordinator and ensured I was informed and apprised me of any issues. Never met the mechanic or heard from him so completely unable to determine competence contact me in a week and ask me if it's fixed

Great people - great service!

Great service from very nice, efficient folks! Highly recommend.

Wide diversity of cars to ponder through. Sales people are friendly, helpful but not pushy.

My experience with Don Franklin is as in the past, professional and knowledgeable, and their staff are excellent 👏

Everyone was so sweet!

very helpful and kept me up to date

Y'all are good

My car”s battery died in the Kroger parking lot. I planned to have it towed but called dealership and tanner said they’d send someone out to give me a jump to save me money. I got a ride to get my groceries home and then back to Kroger where I called. Someone immediately came over and jumped it and then followed me so I felt safe getting to the dealership . Mechanics took about 45 minutes to get a new battery installed and I was on my way.

Really knowledgeable about vehicles that you work with. If I have any questions there are people that really seem to care about taking care of my needs. Not to far from hope. Love the fact that I get my car worked on, then you wash it as well.

Friendly staff, good communication.

I liked everything about our process of purchasing our new pathfinder

Service writers are always very courteous and First name removed service is performed promptly.

There was an issue with my tire pressure sensor after they installed my new tires. When I called about the issue, Jennifer told me to come right in. The issue was resolved and I wasn’t charged anything!

Easy to arrange appointments