- Phone: (859) 263-5020
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Customer Testimonials
Ray is absolutely the best. He was extremely helpful and answered all my questions. I didn’t feel pressured at all. He is the reason I felt confident in buying my car.
Cooperative and frystsff
You fixed what needed to be fixed.
Staff is always friendly & knowledgeable. Never had an issue with any service.
Fair pricing. Friendly staff.
Customer service is top notch! Staff go above and beyond. We have never received anything less than stellar.
The service team is phenomenal! They are always upfront and honest and their customer service is always top notch.
Friendly people job well done!
The service was quick!
They kept me very informed,and got me feeling xed in a timely manner.
Dependable and efficient,
Friendly staff, prompt service, was not scammed into buying a new tire. Appreciate honesty about what my car really needs.
I appreciate the transparency in pricing, low dealer fees in addition to list price, excellent conditioning of the car I ultimately purchased, and the clear communication through the process of viewing and purchasing. I will definitely recommend Don Franklin to friends and family and if we find ourselves looking for another vehicle check your inventory. Thank you!
Sales and staff and service personnel are awfully nice and considerate. I appreciate that a lot.
All service providers were very friendly and not pushy about upselling.
THE PE0PLE DID YOU ALL PROUD .. LIKED YOUR NEW SET UP..
The cars I bought from you were very reliable & your service has been good also.
Great people to work with. Always easy to get in.
The services is super good!
Brian was the best, so helpful and nice!
They are honest and are not pushy
We had the oil changed. When we got home I found a piece on the floor board. It was too dark to see where it went but should have have been put back on as it was not on floor when we took car in
Great customer service and quality service
Ron has always been very friendly and helpful when it comes to service. He is professional and doesn’t beat around the bush. When you have an issue he looks to fix it and communicates very well!
Everyone is very helpful honest
I have no answer other than I I like all your employee Pleasedont share my name! thank you
The service is on time fast and the staff is very courteous
The ability to give me a loaner while my vehicle is being serviced so that I was able to get to work.
Our salesman, MJ Carpenter, was awesome! Very knowledgeable and helpful throughout the entire sales process. Highly recommend!
Great wide selection of vehicles. The buying process was faster than normal.