Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   January 3, 2025 — Rated 10 out of 10 by Gerard Vandermeer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Consistently great service by Jennifer my advisor and care of my vehicle by the mechanics

Report a concern   January 3, 2025 — Rated 10 out of 10 by S.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan is a good vehicle

Report a concern   January 3, 2025 — Rated 10 out of 10 by E.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

No nonsense, simple purchasing experience.

Report a concern   January 1, 2025 — Rated 9 out of 10 by J.C.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I'm not sure if my service advisor was high, or just dim witted. We spoke several times and each time it was like talking to a new person, 50 first dates experience.
Not to mention the incredible screw up and quoting of price for repair when I first called. Initial estimate was $450, when completed over $1000.
I'm sure the repair was done correctly.

Report a concern   January 1, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast efficient, reasonable prices and you even throw in a carwash! Thanks!

Report a concern   December 31, 2024 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick check in and fast service.

Report a concern   December 31, 2024 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly service.

Report a concern   December 31, 2024 — Rated 10 out of 10 by John Baker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service at a fair price

Report a concern   December 31, 2024 — Rated 10 out of 10 by J.L. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My second Nissan, very reliable vehicle's. Service was excellent, all three people we worked with were very nice and helpful. The salesman, the finance officer and the tech guy ..

Report a concern   December 31, 2024 — Rated 10 out of 10 by T.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is efficient and professional. The staff is courteous.

Report a concern   December 31, 2024 — Rated 9 out of 10 by G.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No comment

Report a concern   December 31, 2024 — Rated 10 out of 10 by Danny Polsgrove Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly quick and easy to understand explanation of bill

Report a concern   December 31, 2024 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The parts are Nissan recommended parts, not generic.

Report a concern   December 30, 2024 — Rated 10 out of 10 by G.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very quick and professional service.

Report a concern   December 30, 2024 — Rated 10 out of 10 by Robert Baker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is normally quick as long as an appointment was made. The new facility is roomier and relaxing.

Report a concern   December 29, 2024 — Rated 10 out of 10 by Kelli Jordan Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Vinny was great! Polite and helpful. Finance was great too. The process was seamless, easy, and fast.

Report a concern   December 28, 2024 — Rated 10 out of 10 by Michelle Pantisano Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was very friendly and helpful

Report a concern   December 28, 2024 — Rated 10 out of 10 by T.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good experience with purchase and service.

Report a concern   December 28, 2024 — Rated 10 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and courteous

Report a concern   December 28, 2024 — Rated 10 out of 10 by S.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Well taken care of on a busy morning. Thanks

Report a concern   December 28, 2024 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was great! Thank you!!!

Report a concern   December 28, 2024 — Rated 10 out of 10 by Kristopher Durham Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick, prompt service.

Report a concern   December 28, 2024 — Rated 10 out of 10 by R.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This is my 3rd maxima

Report a concern   December 26, 2024 — Rated 9 out of 10 by Fred Barrett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I bought a new Nissan Frontier truck, 2025, the trim on the driver side window was not attached properly, service ordered the part and put it on. it is still not correct , I pointed it out to the service representative, he told me that's the way it's suppose to be. I'm paying over 50,000 for the truck and expect it to be perfect. it's not.

Report a concern   December 24, 2024 — Rated 9 out of 10 by B.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Not until we make some my decision anything else probably would be premature

Report a concern   December 23, 2024 — Rated 10 out of 10 by R.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Like the service they gave, staff were excellent

Report a concern   December 23, 2024 — Rated 10 out of 10 by O.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have the best service in the world..

Report a concern   December 23, 2024 — Rated 10 out of 10 by Dayne David Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and transparent

Report a concern   December 23, 2024 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was very good and the service department explained everything.

Report a concern   December 21, 2024 — Rated 10 out of 10 by K.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service!


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