Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   January 31, 2025 — Rated 10 out of 10 by John Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service personnel at Don Franklin Nissan are super nice and friendly and seem to go out of their way to make sure the customer is satisfied with all aspects of vehicle maintenance. I saw and listened as your personnel notified other customers of service progress and issues found on their vehicles and it seemed that they truly value the people who come there.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Kristian Frields Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very throughly worked through the problems on my vehicle and done the repairs in a timely manner

Report a concern   January 31, 2025 — Rated 10 out of 10 by A.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff. Explained issues clearly and what I needed. Great experience

Report a concern   January 31, 2025 — Rated 10 out of 10 by G.E. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Really worked with what I wanted

Report a concern   January 31, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always fast and courteous.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Steven Price Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service and professionalism. Jennifer Bailey is fantastic and so helpful and willing to take the time to answer questions, etc.

Also like the ability to schedule service online - that is very convenient!

Report a concern   January 31, 2025 — Rated 10 out of 10 by Tamela Buttry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness of staff. Able to schedule/reschedule online. Reminders and coupons

Report a concern   January 31, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always had great service from your friendly staff.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Maria Serrano Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is amazing as always! She always gets everything done in a timely manner. Always gets everything taken care of when I come in for service

Report a concern   January 31, 2025 — Rated 10 out of 10 by Earl Debusk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very pleasant personnel and fast service.

Report a concern   January 31, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and supportive. Provide good service to both the customer and the vehicle.

Report a concern   January 30, 2025 — Rated 10 out of 10 by Lynn Renfro Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people are very friendly and knowledgeable. And the service is done in a timely manner.

Report a concern   January 30, 2025 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Well satisfied.

Report a concern   January 29, 2025 — Rated 10 out of 10 by Brittany Lukins Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love my Nissan

Report a concern   January 29, 2025 — Rated 10 out of 10 by E.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service staff are always so friendly and answer all of my questions. I go here for routine maintenance of my vehicle and I've never had a long wait which I appreciate.

Report a concern   January 28, 2025 — Rated 10 out of 10 by Kenneth Moulton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Making the appointment is simple and easy.

Wait time is minimal.

The Check In lady was very gracious.

Report a concern   January 28, 2025 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Services

Report a concern   January 28, 2025 — Rated 10 out of 10 by James Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my Nissan

Report a concern   January 28, 2025 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous service

Report a concern   January 28, 2025 — Rated 10 out of 10 by Juanita Clarke Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, efficient, and all within a reasonable length of time.

Report a concern   January 28, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick sand professional service

Report a concern   January 28, 2025 — Rated 10 out of 10 by G.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service staff was courteous and efficient and my car was ready in a timely manner. I also very much appreciated the ride home and back.

Report a concern   January 28, 2025 — Rated 10 out of 10 by James Flanery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the staff! They are so easy to work with and are always ready to help! I like the fact they use genuine parts with no after market parts.

Report a concern   January 28, 2025 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Luv my Nissan kicks.alwaysvgreatvservice at don Franklin will buy another from you for sure Allen always helps me when I am there for any car service needs .great staff there Friday dly people .thank you !Name removed

Report a concern   January 28, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly

Report a concern   January 28, 2025 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris was very helpful, service is always fast, professional and helpful.

Report a concern   January 28, 2025 — Rated 10 out of 10 by C.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Affordable and Chris in Service was very nice.

Report a concern   January 25, 2025 — Rated 10 out of 10 by Porsche Childress Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I enjoyed being shown different options within my price range

Report a concern   January 24, 2025 — Rated 9 out of 10 by T.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent services, just had to wait over 2 hours for my car.

Report a concern   January 23, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Was guick getting my car serviced.


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