Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 8, 2025 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was very friendly and helpful

Report a concern   April 8, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Your people

Report a concern   April 8, 2025 — Rated 9 out of 10 by J.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Nice collection of cars and the salespeople are very friendly and helpful.

Report a concern   April 8, 2025 — Rated 10 out of 10 by So Jeong Heo Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

He was kind and explained what I need to.

Report a concern   April 7, 2025 — Rated 10 out of 10 by Raymond Rutledge Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy appts., friendly atmosphere. Repairs are competitively priced

Report a concern   April 5, 2025 — Rated 10 out of 10 by Teri Campbell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I found that the service manager Ron was very caring and that he got the job done on my transmission within 24 hours after having it I couldn’t have asked for better service and the driver that took us to various rental car places was very patient and knew the area and was very good his na
Me was meeshe

Report a concern   April 5, 2025 — Rated 10 out of 10 by Robert Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people
Quick service

Report a concern   April 5, 2025 — Rated 10 out of 10 by Amy Harris Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Associate was friendly and knowledgeable and I didn’t feel pressured

Report a concern   April 5, 2025 — Rated 10 out of 10 by Michael Mcroberts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people in the service department and friendly and they tell you up front the cost of services . Even during a remodel they provide and clean waiting area with complimentary drinks and snacks.

Report a concern   April 5, 2025 — Rated 9 out of 10 by C.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Kindness, quick service

Report a concern   April 5, 2025 — Rated 10 out of 10 by Chad Steele Don Franklin Lexington Nissan - Service
What do you like about our products and services?

People were nice and helpful help me out in a tight area.

Report a concern   April 5, 2025 — Rated 10 out of 10 by Eric Jones Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very knowledgeable staff. Excellent to work with.

Report a concern   April 5, 2025 — Rated 10 out of 10 by O.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Brian is awesome!!!

Report a concern   April 5, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service done on time!

Report a concern   April 5, 2025 — Rated 10 out of 10 by E.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was quick and easy

Report a concern   April 1, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everything

Report a concern   March 30, 2025 — Rated 10 out of 10 by N.K. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Straight forward no bull

Report a concern   March 29, 2025 — Rated 10 out of 10 by A.Y. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Prices
Customer service
MJ was awesome!

Report a concern   March 29, 2025 — Rated 10 out of 10 by L.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love my car… service is always reliable and our salesman we like very much!

Report a concern   March 29, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

First name removed Dailey is an excellent communicator and makes my service appointments a pleasant experience each time. The team does a great job staying on time and sometimes wrapping up scheduled work a few minutes early.

Report a concern   March 29, 2025 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I've been dealing with Don Franklin for almost 5 years now. I've never had a bad experience. I will not let anybody else service my vehicles. All of the staff are great people. They are very helpful and knowledgeable. If I have questions or concerns, they address them for me.

Report a concern   March 28, 2025 — Rated 10 out of 10 by Timothy Hibbard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was quick and the staff is friendly.

Report a concern   March 28, 2025 — Rated 10 out of 10 by Emma Picklesimer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love how I always have the same team working on my service. Keeping me updated throughout the service and forming a welcoming environment that feels comfortable to be apart of!

Report a concern   March 28, 2025 — Rated 9 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have liked my car for many years now. Nice service dept who listen and
keep my car up to date with maintenance. Appreciate very much.

Report a concern   March 28, 2025 — Rated 10 out of 10 by Dortha Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They went above and beyond to find the electrical problem with my 2013 Pathfinder…. Provided me with a loaner which was a God send… Highly recommended. The service writer Josiah was so easy to work with. This was a special kind of problem as I usually go to Jennifer for routine maintenance and am always very pleased with her … Thanks Guys !
D. Miller

Report a concern   March 28, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, through, explain things well. My 9 year old Altima has been a terrific car with no issues. Service has taken good care of it.

Report a concern   March 28, 2025 — Rated 9 out of 10 by J.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

great quality

Report a concern   March 28, 2025 — Rated 9 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

very good

Report a concern   March 27, 2025 — Rated 10 out of 10 by Johnny Botts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always so professional, courteous, and helpful with any question or problem we have.

Report a concern   March 27, 2025 — Rated 9 out of 10 by J.F. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quality vehicles.


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