Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department always goes above and beyond to make sure we are taken care of.

Report a concern   November 7, 2025 — Rated 9 out of 10 by K.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was professional and courteous and did not pressure for unnecessary services.

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Technicians are personable. Never feel intimidated or pressured

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service very nice people

Report a concern   November 5, 2025 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous service

Report a concern   November 4, 2025 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is always so nice and welcoming!

Report a concern   November 4, 2025 — Rated 10 out of 10 by Paul Omalokolo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice job

Report a concern   November 4, 2025 — Rated 10 out of 10 by Margert Shirley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My cars check engine light came on. I was just a few miles from the dealership. When I got there Josiah checked my car and told me it would have to stay overnight and he would call me by noon the next day. He eas very professional and helpful. My car w a s ready the next day. It had been diagnosed and repaired. The cost was just as he said and was very reasonable. It was an easy and professional experience.

Report a concern   November 4, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Salesman listened to what I wanted without feeling obligated on anything. Good price.and facility was clean.

Report a concern   November 4, 2025 — Rated 10 out of 10 by M.N. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quality

Report a concern   November 4, 2025 — Rated 10 out of 10 by Shannon Ambrose Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service and friendly employees who work there!

Report a concern   November 4, 2025 — Rated 10 out of 10 by P.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and sales

Report a concern   November 4, 2025 — Rated 10 out of 10 by P.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to schedule, friendly service advisors who communicate well, timely service.

Report a concern   November 4, 2025 — Rated 10 out of 10 by Arlis Burchfield Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Stan was the best!!!! He helped me on his day off! Great guy! I appreciate his dedication and help! A reason for me to buy cars here again!

Report a concern   November 2, 2025 — Rated 9 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is good.

Report a concern   November 1, 2025 — Rated 10 out of 10 by P.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people working there are very organized and knowledgeable. They are well informed about the service that they are providing, and can answer any questions you might have. I have been very satisfied with the care of my car over several years.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Thomas Kirby Don Franklin Lexington Nissan - Service
What do you like about our products and services?

How friendly, and how fast they are to us customers..ty ghys6

Report a concern   November 1, 2025 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very accommodating especially John berry and Ron abramson

Report a concern   November 1, 2025 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were quick and to the point.

Report a concern   November 1, 2025 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and timely.

Report a concern   November 1, 2025 — Rated 10 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great

Report a concern   November 1, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We appreciate having trained personnel in charge of servicing ou vehicle.

Report a concern   October 31, 2025 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time, let you know what the cost will be ahead of time, and friendly.

Report a concern   October 31, 2025 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service and very friendly people and comfortable waiting area

Report a concern   October 31, 2025 — Rated 10 out of 10 by Linda Morefield Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always service with a smile! Love the new building and the process.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Melissa Grimes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Loved having a free oil change +2. The guys were great, Nice and informative
.

Report a concern   October 30, 2025 — Rated 10 out of 10 by Bill Vance Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in service always makes sure that the auto is taken care of and stays current with the service schedule.

Report a concern   October 30, 2025 — Rated 10 out of 10 by Patricia White Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease in making an appointment, short wait for my car, communication while I’m waiting and follow up.

Report a concern   October 30, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Knowledgeable service representatives and timely service

Report a concern   October 29, 2025 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My car has lasted me and I loved it since I gotten it from you all.


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