Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 3, 2025 — Rated 10 out of 10 by Sarah Hudson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The selection of Nissans.

Report a concern   March 3, 2025 — Rated 10 out of 10 by Charbel Bermejo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good customer service, although improvement on being patient with customer can be done. Other than that, very helpful and welcoming environment willing to assist your needs on your vehicle

Report a concern   March 3, 2025 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Dependable vehicle with very good service

Report a concern   March 1, 2025 — Rated 9 out of 10 by D.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

NA

Report a concern   February 27, 2025 — Rated 10 out of 10 by E.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Personnel was very good; although very busy. I had an oil change; which was completed in 4 hours (10:15-2:00pm).

Report a concern   February 26, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service expedited the recalls on my Nissan with exemplary courtesy and accommodative care. The waiting space was adequate for the many folks who were being served.

Report a concern   February 25, 2025 — Rated 9 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Usually very efficient. Very expensive but I guess it’s worth it.

Report a concern   February 25, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Wonderful!!!

Report a concern   February 25, 2025 — Rated 10 out of 10 by V.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

E ergo e is nice and glad to help. The garage is always clean and my car is usually finished in a timely manner.

Report a concern   February 25, 2025 — Rated 10 out of 10 by Lori Rayborne Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciated having the text messages to keep in touch with me during the service process. Being in the know helps.

Report a concern   February 25, 2025 — Rated 10 out of 10 by Stanley Slone Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people and the service

Report a concern   February 25, 2025 — Rated 10 out of 10 by Jesse Vanderpool Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Repair was done in a reasonable amount of time and the service personnel were friendly and knowledgeable

Report a concern   February 25, 2025 — Rated 10 out of 10 by Sam Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service ( oil change) was great . Chris was very helpful in helping me understand the warranty I purchased . Very professional. Will definitely recommend this dealership to friends.
S. Brown
Lexington

Report a concern   February 25, 2025 — Rated 10 out of 10 by James Harrison Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is always courteous and communicates very well about the vehicles status. Car washes are also great.

Report a concern   February 25, 2025 — Rated 10 out of 10 by Phyllis Bramlett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and professional

Report a concern   February 24, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service get you in and out and keep you updated for what going on with your car.

Report a concern   February 24, 2025 — Rated 9 out of 10 by M.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Found what we were looking for

Report a concern   February 24, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Fair selection of used cars with lower mileage available & worth having a look at your dealership. Also friendly sales people willing to help find what you are looking for.

Report a concern   February 24, 2025 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Know the brand being worked on.

Report a concern   February 24, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Y’all have been great since I moved here almost ten years ago.

Report a concern   February 24, 2025 — Rated 10 out of 10 by G.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great communication from staff upon arrival and value

Report a concern   February 24, 2025 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a good experience and friendly staff

Report a concern   February 24, 2025 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer does an outstanding job explaining everything.

Report a concern   February 24, 2025 — Rated 10 out of 10 by C.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service. It was nice that our salesperson Cordie remembered us and came over to my husband and I to say hello in the middle of helping out another customer.

Report a concern   February 24, 2025 — Rated 9 out of 10 by D.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick

Report a concern   February 24, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I had an oil change and tire rotation scheduled and all the staff were very helpful and accommodating. The service was quick and I was out of there in no time! I honestly believe this was the quickest and best service I have received at any company. Keep up the great work!

Report a concern   February 24, 2025 — Rated 10 out of 10 by F.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

It was quick and easy with the salesman Ray

Report a concern   February 22, 2025 — Rated 10 out of 10 by Ida Warren Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is perfect and on time.I love the great care my care gets.Me and my family get all our cars from here because we love the great service that is provided.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Abigail Campbell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You all very quick and helpful, and always answer all my questions!

Report a concern   February 21, 2025 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love the drive in , courteous employees and fast complete service.


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