- Phone: (859) 263-5020
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Customer Testimonials
the service was excellent.
Good car!
Great service and I’ve owned 3 Nissans from Don Franklin.
Very fast and everyone was very friendly!
Fast, helpful, easy to work with
Very happy with the company's will to help me purchasing my vehicle from out of state!
Personal assistant to explain new features on car. No pressure to purchase vehicles easy purchase process
Very helpful & friendly
Quality
Dealt with Jon Timco over the phone as I live a couple hours away. He was great. Did not pressure me and assisted in finding exactly what I was looking for a very reasonable price.
On site I dealt with Ray (salesman) and he was great as well. Explained everything clearly and was very polite and accommodating.
Nothing but good things to say about the whole experience.
If I find myself in the market again this will be the first place I look.
Michael Noel
MJ was very knowledgeable and helpful
Affordability
Staff is always so kind. Service is fast and done so well.
I like that I am told about services that are recommended for my vehicle and that I don’t feel pressured to get them done right at that time. I also feel like I am being treated fairly and not being taken advantage of. Jennifer is my service tech and she has always been very nice and respectful.
Members of the GM and Nissan service departments are super friendly and easy to work with. All though I’ve noticed since they are undergoing construction the Nissan side has more employees than the GM. I just want to make sure that Casey and her team don’t go unnoticed for how hard they work to keep up with the demand!!! Y’all are doing a great job day in and day out!!! If Eddy hasn’t noticed he needs to pay y’all a raise for the great work you do for him and his family!!!!
Prompt, friendly, and always do great work
My last Altima was an excellent car. I love the warranty on the 2024 Altimas. This is definitely a great selling feature. My salesman was so knowledgeable too. Thank you!
Friendly, respectful, gets you in and out, quickly,
Reminds you about your appointment . Car wash
Efficient and Jennifer was so nice.
Super service! Great communications and goes above and beyond. Very happy with my services
The staff in the service department was what I liked best
professional, polite and explained everything and timely 😊
Ron in Nissan service
Good product with good pricing. One call vehicle in my driveway next day. No hassle easy way
Always have a great experience, and services are completed with no issues.
very easy, low pressure and sales was patient, as we made our decision to purchase a Pathfinder as we looked at the Jeep Cherokee as well...
Friendly staff
Informs customer if issues
Advises and recommends
Considerate of customer’s time
Exellent
Quality and support
Very efficient and fast.