Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 24, 2025 — Rated 10 out of 10 by R.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service, easy to book appointment, good location

Report a concern   April 23, 2025 — Rated 10 out of 10 by M.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The folks there was so nice.

Report a concern   April 23, 2025 — Rated 10 out of 10 by W.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The helpful friendly and professional staff

Report a concern   April 23, 2025 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reasonable pricing and quick turnaround.

Report a concern   April 23, 2025 — Rated 9 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The easy appointment accommodations.

Report a concern   April 23, 2025 — Rated 10 out of 10 by K.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was great!

Report a concern   April 23, 2025 — Rated 10 out of 10 by Kaylan Aubrey Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Stan was a great salesman, he is genuine and listened to what my needs were for my car and helped me find the right one. Olivia in finance was very attentive and helpful finding the right loan for me and my budget. Thankful for the experience as this was my first time buying a car on my own.

Report a concern   April 22, 2025 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff was were friendly. Walter was very patient with older non-tech individuals which would be me and my husband. ‼️

Report a concern   April 22, 2025 — Rated 10 out of 10 by Benjamin Leung Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Treated fairly

Report a concern   April 21, 2025 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was kind

Report a concern   April 21, 2025 — Rated 10 out of 10 by T.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Keeps me informed while doing the service and explains everything when service is completed.

Report a concern   April 21, 2025 — Rated 10 out of 10 by Tracy Allison Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department staff! Very friendly!!

Report a concern   April 21, 2025 — Rated 10 out of 10 by S.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The attention given to me by my salesperson. Answered all my questions and my purchase go smooth. Love my new Nissan Versa SR

Report a concern   April 20, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice people and service

Report a concern   April 20, 2025 — Rated 10 out of 10 by E.M.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Patient and friendly sales associate.

Report a concern   April 20, 2025 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ray was a great help. My first enjoyable car buying experience.

Report a concern   April 20, 2025 — Rated 9 out of 10 by J.A.I. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Efficient salesman and finance clerks.
While we were on the lot, very efficient with test driving the vehicle and going into detail with all of the accessories. Nissan staff was amazing with every aspect of the sale from completing the title, to financing, to detail oriented directions of the cars accessories with the use of the iPad and all directions of the features of the Nissan kicks.
Also very informative of service detail and use of oil changes and detail use of what all Nissan has for its customers.

Report a concern   April 20, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Knowledgeable salesman

Report a concern   April 18, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous service

Report a concern   April 18, 2025 — Rated 10 out of 10 by Michelle Woods Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are good

Report a concern   April 18, 2025 — Rated 10 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Many Thanks!

Report a concern   April 18, 2025 — Rated 10 out of 10 by Beverly Estepp Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and willing to work with you, not pushy.

Report a concern   April 18, 2025 — Rated 10 out of 10 by Connie Cunningham Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service advisor tells you up front what to expect, and if you're waiting they will keep you updated on the progress of the process. No surprises.

Report a concern   April 18, 2025 — Rated 9 out of 10 by M.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I really like the friendly and helpful service team!

Report a concern   April 18, 2025 — Rated 10 out of 10 by W.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Rogue and the service staff is great.

Report a concern   April 18, 2025 — Rated 10 out of 10 by S.J.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Kind explanation.

Report a concern   April 18, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so nice & friendly.
Have always had excellent as well as fast service.

Report a concern   April 18, 2025 — Rated 10 out of 10 by Steve Bowman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional
Friendly
Price competitive
Written estimate/ info
Courteous
Accommodating

Report a concern   April 18, 2025 — Rated 10 out of 10 by Wynolia Middleton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and honest

Report a concern   April 17, 2025 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

In and out. No long wait time and everyone was professional and curtious.


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