Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 28, 2025 — Rated 10 out of 10 by James Flanery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

A really good group of people that puts the customer first. Have taken my Nissan to them since I have owned it and will continue to take it to them.
Report a concern   July 28, 2025 — Rated 10 out of 10 by H.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I'm very happy with the car I purchased—it's exactly what I was looking for. The staff were knowledgeable and made the entire process easy and fast, which made a big difference. Great service from start to finish!
Report a concern   July 27, 2025 — Rated 10 out of 10 by Keith Conley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the friendly staff
Report a concern   July 27, 2025 — Rated 10 out of 10 by Kevin Wilhoite Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service and knowledgeable people

Report a concern   July 27, 2025 — Rated 10 out of 10 by K.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was in and out quickly

Report a concern   July 27, 2025 — Rated 10 out of 10 by Denise Crosby Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is superb

Report a concern   July 26, 2025 — Rated 10 out of 10 by Raymond Carter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

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Report a concern   July 26, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your cleanliness and your people

Report a concern   July 26, 2025 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nice friendly and clean
Report a concern   July 26, 2025 — Rated 10 out of 10 by Donna Perry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliest customer service and Availability to accommodate.

Report a concern   July 26, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department is excellent.

Report a concern   July 26, 2025 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent communication from the staff. Ease of making an appointment and efficient service.

Report a concern   July 25, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality product and service.
Report a concern   July 25, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I always get honest on point service

Report a concern   July 25, 2025 — Rated 10 out of 10 by Sandra Neal Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

This is the 4th Nissan I’ve have bought from Don Franklin Nissan. I have nothing but Good to say about Nissans.Kudos to Bryan and Mike for a Wonderful Job they did making us feel like they cared.
Report a concern   July 25, 2025 — Rated 10 out of 10 by Samuel Brown Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone I met was cordial and helpful . They were knowledgeable of their product and knew the pluses and minus . As well as their competitors.

Report a concern   July 25, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to deal with

Report a concern   July 25, 2025 — Rated 10 out of 10 by Georgene Saunders Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are very cordial and organized when having any service completed. I highly recommend.

Report a concern   July 25, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service!!
Report a concern   July 25, 2025 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department person was very courteous professional nice and kind
Report a concern   July 25, 2025 — Rated 10 out of 10 by Marcia Corso Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and friendly staff.
Report a concern   July 25, 2025 — Rated 10 out of 10 by Bob Glass Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great people & service at a fair price.

Report a concern   July 25, 2025 — Rated 10 out of 10 by D.J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Knowledge

Report a concern   July 25, 2025 — Rated 10 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the friendliness of staff. I am disappointed in pricing of repairs. I was not expecting the extra cost

Report a concern   July 25, 2025 — Rated 10 out of 10 by G.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great efficient experience
Report a concern   July 25, 2025 — Rated 10 out of 10 by D.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Like the quality

Report a concern   July 25, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris in service was professional and very helpful

Report a concern   July 25, 2025 — Rated 10 out of 10 by Alexander Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, excellent service. Great customer service.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Zece Davidson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Nissan is a reliable, safe vehicle and the staff at Don Franklin (most especially MJ Carpenter) makes our buying experience super simple and easy. We are grateful for a place that values quality and service.
Report a concern   July 24, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service is always great. Jennifer is usually my service advisor. She keeps me informed and makes sure what I need to have done is done.

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