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Customer Testimonials
Quick, friendly
Collin was a perfect sales representative. He was available and knowledgeable, but never pushy. Walt - aka “Cupcake” - was the most thorough and helpful person that I have ever dealt with when demonstrating the features of a car, and I have bought many cars. These two individuals made it a very nice experience. My only negative was the dealerships unwillingness to take the extra step to get a Friends of Coal tag for the vehicle. Every other dealership in the state of Kentucky that I have purchased from has been willing and able to accommodate that request. This will affect my decision of where to purchase in the future. I gave the 10 for Collin and Walt. The sharp, not gonna happen, attitude on the tag would have earned you a 1. Hope this feedback is helpful.
I had great service. The price was good and I would recommend to my friends and family to buy a car from you guys.
Fast service and good customer service
They have always been very good to us. Feel like we are on first name basis. We have bought 5 cars from them.
The service department doesn’t try to ‘sell’ you service you don’t need. In fact, I almost always the one asking them to perform service they will explain to me I don’t need :)
Very kind and helpful
Everyone I interacted with was very nice, a little expensive but that is expected at a dealership.
Nice associates, knowledgeable, work done in a timely manner.
From finding the sequoia on line at Don Franklin dealership everything was great! I inquired about the car within minutes I had a response. I came to the dealership 2 days later and purchased the vehicle. Once I inquired about the vehicle iwas updated constantly. I met a wonderful salesman named Andre he was down to earth straight forward, he worked with me and made the sale happen. The finest financial team ever, got me through the process. Wonderful experience.
Great cars - love Nissan vehicles!
Very efficient. I like that you wash my truck when you’re done.
Employees are friendly and easy to talk to. Helpful and answer all questions. I usually don’t buy the same car twice but the quality and service that I received from the first one brought me back for my second Rogue.
Love the car I got and the service was great! The process is a lot faster than the last time I bought a car!
Providing a clear and detailed explanation about the service.
Respect,Good Service,speed, respect the time and you check everything
MJ is very good
The service was quick, friendly and efficient.
Excellent service and Ron kept me updated on everything
Ron is the best! And the rest of the service team are nice and great to work with.
Quick and fair.
Excellent service after the sale. Jennifer in service is great.
Prompt, friendly, and efficient service.
Service
Good autos and people
I love my new truck. I also like the service department.
Everyone is professional. They are not pushy. I feel like I get excellent service!
Ease in process
Friendly staff and fast service
For me it's all about customer service Nissan service has gone above and beyond what i expected. Jennifer is usually my service advisor and she is wonderful she addresses the problem then proceeds to get me back on the road as quickly as possible. And when I leave I know my vehicle is safe for me and my family.