Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 28, 2025 — Rated 10 out of 10 by Linda Swartz Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service and reliable.

Report a concern   May 27, 2025 — Rated 10 out of 10 by Kaci Mcglothlin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like everything about Don Franklin. From the service to sales, everything has always been a breeze and fantastic people to deal with.

Report a concern   May 27, 2025 — Rated 10 out of 10 by Y.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The agents are polite and professional, especially the one who assisted me recently. I also appreciate the quick service and the fact that they clean the car after servicing it.

Report a concern   May 27, 2025 — Rated 10 out of 10 by Erna Boykin Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Sales person Cardarius Wheeler was outstanding.

Report a concern   May 27, 2025 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All the services were good. Oil change, # if you have any questions about the service, asked if I wanted my car wash. Customer service representative was respectful and nice 🙂

Report a concern   May 27, 2025 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer and her crew are always top notch. The best

Report a concern   May 26, 2025 — Rated 10 out of 10 by Maureen Weiss Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great help!

Report a concern   May 25, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Welcomed warmly. Jennifer, the Advisor, is always engaging and thorough. Work is done well by the Technician in the estimated time frame. Appreciate being looked after by your team.

Report a concern   May 25, 2025 — Rated 10 out of 10 by David Gibson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The 2025 Nissan Armada we purchased is very nice and the sales rep Stan did an outstanding job taking care of us!

Report a concern   May 25, 2025 — Rated 10 out of 10 by Kevin Cameron Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Excellent salesman who genuinely cares and understands what we wanted

Report a concern   May 25, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Amazing

Report a concern   May 24, 2025 — Rated 10 out of 10 by O.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Proficient and nice maintenance guy.

Report a concern   May 24, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   May 22, 2025 — Rated 10 out of 10 by Madeleine Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department is excellent, easy to work with

Report a concern   May 22, 2025 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and easy to schedule service.

Report a concern   May 22, 2025 — Rated 10 out of 10 by Brenda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything!! Easy to get appt for service! I always wait on my vehicle and it is never really long!!

Report a concern   May 22, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

People there are friendly and efficient.

Report a concern   May 22, 2025 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and easy. Very friendly staff

Report a concern   May 21, 2025 — Rated 10 out of 10 by Patrick Springston Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very thorough with checking things on my car.

Report a concern   May 21, 2025 — Rated 10 out of 10 by T.V. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love Nissans but it’s been the experience that I have had a Don Franklin that will make me a repeat customer in a few years.

Report a concern   May 21, 2025 — Rated 10 out of 10 by S.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in the service department is awesome!

Report a concern   May 21, 2025 — Rated 10 out of 10 by John Kurnat Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They are very knowledgeable and so easy to do business with.

Report a concern   May 21, 2025 — Rated 10 out of 10 by John Kurnat Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love don franklin, this is the fourth vehicle we have purchased from them. It is always so hassle free doing business with them.

Report a concern   May 21, 2025 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly knowledgeable staff

Report a concern   May 21, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was friendly

Report a concern   May 21, 2025 — Rated 10 out of 10 by Jennifer Martin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Josiah was kind , professional and very aware of my timing issues
Very helpful.

Report a concern   May 20, 2025 — Rated 10 out of 10 by Miguel Gomez Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is realy good thanks and the prices are the best.

Report a concern   May 20, 2025 — Rated 10 out of 10 by Jennifer Hamlin Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Exceptional service, salesman was very honest, and handled our car buying experience, with integrity!

Report a concern   May 20, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice and helpful

Report a concern   May 20, 2025 — Rated 10 out of 10 by Samuel Maines Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Salesperson Jill was awesome


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