- Phone: (859) 263-5020
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Customer Testimonials
Jennifer Dailey took care of my service yesterday She did a great job, was very professional and something very rare these days she was very nice.
The employees always answers ur questions. An offers suggestions on repairs an they let u make final call on repairs on ur vehicles.
Fast, friendly, quality service.
Service is quick and performed correctly and explained before any service is done.
Service is very well, I am very satisfied with your service ( I am your client for 6 years yet!)
Service was exceptional
Thank you
Friendly don’t have to wait you all doing awesome job thank you
CJ was amazing and very patient with me! I loved both vehicles I drove we are still deciding on which vehicle would be best for us!
Love Jennifer in the service Department.
All aspects of the service process from scheduling to notification to execution were top notch. I really appreciated the timely text notification that your service department had moved and the accurate directions on where to go. The gentlemen who was responsible for overseeing the service on both our vehicles was excellent. Great job all around!
Good communication and wait times.
Yes, I know my car gets the best, top of the line products and will continue better performance of my car in the future.
The friendly customer service
Not time consuming
Online appointment setting.
They were very professional and precise. I had no question about what the issue was when it was over, they informed me of the whole process and resolution. They even washed the car. Very positive experience.
Ease of service. Everyone is great.
On time. Efficient and friendly service.
The service at DF is always good quality and the CS folks are really professional and pleasant. It's the prices that make me go elsewhere for fixing problems...at least 25-30% higher.
No pressure!
Always friendly and helpful
Appointments are easier attainable.
Did not liked the prices, however, service was amazing!
I would like no more of these silly questionnaires
If I have a problem w/you believe me I WILL let u know
No problems so far
Friendly and thorough
Friendly and professional service.
The honest, friendly personnel made me feel as if I was truly welcome there. From the initial contact on the internet everyone I spoke to or met went above and beyond. The sales person, Mr. Berry is one of the best I have ever met and the technology expert, Cupcake, is awesome. Overall, a very positive experience!
Jennifer was very nice and helpful.
I’ve been using Don Franklin since 2019. I’ve had nothing but professional service courtesy I’ve never had one problem and I would recommend them to anyone.
Good service