- Phone: (859) 263-5020
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Customer Testimonials
Friendliness, efficiency. Feel comfortable bringing my vehicle here.
Good service and finished quickly
Products are reliable and you stand behind them and will do every think to resolve issues. No pressure selling techniques. You show the car and let me make the decision and do everything you can to meet my budget.
I have been completely satisfied with every aspect of my experience with Don Franklin. We have leased 2 Nissan Rogues and a Buick Encore GX. The lease/purchasing process was smooth and easy and our service visits have been very positive as well.
The service staff is really nice and so are the salespeople that you might encounter while waiting on your car getting serviced. Also the older African American man that sometimes puts the plastic on your car in service is really nice. Always greeted with a friendly hello.
Very personable employees
There are great quality used cars and the representatives work with you to get to payments that works with your budget.
Everyone was so nice and accommodating.
Prompt and accurate service!
I just bought a Nissan Kick that I love! It’s a great car with a ton of amazing features. Don Franklin Auto was awesome at guiding me through my purchase of this vehicle. They also went through all the cars neat features with me and the services that I can receive through them. It was great customer service.
Honest and friendly service
Service was thorough and cordial and timely. We have driven Japanese cars for years and like their overall longevity.
Worked with us to get the car we wanted. No unnecessary pressure from salesman. Love my new car so far.
Easy to work with, very helpful, no hassle, friendly.
Very pleased with service department
Service was great. So was price
Always professional, skilled and personable.
Good Communication & Service.
Everyone is nice and helpful and my appointments are quick
Very friendly staff! We love our new 2021 Nissan Rogue. Great salesperson, financial service, technical department. If you buy a Nissan, got to get it from Don Frankin in Lexington, Ky
I like so much
Great service, friendly staff, welcoming environment
Quality
Love the products and services. The staff at Don Franklin have become like a second family to me.
Very good thank you.
The personnel always seems helpful and friendly.
Everything
Services recommended and not pushed.
Ray did a great job of listening to what I needed and then he found a matching vehicle that is a perfect fit! Can't say enough about how pleased we are with our vehicle, Don Franklin Auto Mall, and most specifically, Ray Harrison. I will encourage other friends and family members to visit Ray Harrison at Don Franklin Auto Mall first when they are shopping for their next vehicle.
Many Thanks! Daniel Delaney
I've been a Nissan customer for 3yrs now and the quality of vehicle is outstanding. The staff at Don Franklin make the car buying experience easy and accommodating.