- Phone: (859) 263-5020
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Customer Testimonials
Quick to get a service appointment and friendly customers service!
Timely and thorough.
Walt Ealey has always been prompt in his responses, helpful when buying or leasing a car and eager to help in any way. I continue to deal with Franklin Auto because of him.
Great customer service.
Friendly, knowledgeable and efficient. Can't ask for too much more than that.
Employees are very knowledgeable and are complying with current guidelines for COVID-19. Thumbs up Don Franklin auto.
This was as good as an oil change and tire rotation could be. I would never go anywhere else. A friend of mine went to a quick change place and they forgot to put oil in his truck. One half mile down the road the engine seized up. Don Franklin Nissan has good people and that makes the difference.
Everyone is so nice & very knowledgeable.
We’ve always been pleased with the work done at Don Franklin’s.
And we will be back!
Close in location and service is good and quick.
Prompt scheduling and service
Great people to work with and I love their selection of vehicles.
Always friendly and helpful
At the time of purchase Don Franklin had the best price and offered a life time warranty. That is why I drive a hundred miles to purchase and service my vehicle.
Great service! Friendly employees.
Made and appointment to take my car in. Got a courtesy vehicle when my car was in the shop. Got my car back fairly quickly. They do good work at this place.
I loved it
Great service, no pressure and the Sales Rep was very knowledgeable about the different vehicles.
Very polite and helpful without the typical salesman pressure.
Fast and courteous service.
Very friendly and helpful.
The service at Don Franklin was excellent. They discovered my problem with my vehicle and was kept aware of the parts needed. I was impressed that I was given a loaner to use while my vehicle was being repaired. This was very helpful to me and much appreciated. I would recommend Don Franklin to others.
Ron at the Service Dept is always great to work with.
Great customer service ! Bob was awesome and helped us to get our dream car.
Very friendly and efficient
I love feeling valued and not a #!
I appreciate the customer service provided by Walt Ealey and Eric (Finance). I have worked with Walt for several years; he is accomodating, accessible and friendly. I can call any time and he responds immediately. I am very comfortable working with the staff at Don Franklin Auto.
I am very grateful for the excellence of the employees provided service for my car, including those who picked up the car and returned it, also Jennifer your service rep, not
to mention your mechanics. I have always been able to trust Don Franklin Service
will provide excellent reliable service to keep my car on the road function at it's best.
Quick service! Friendly employees!
Fast friendly service, accurate estimates
Always great customer service when I go in for maintenance on my car. I even get calls the following day to see of there were any problems and to see if I have any questions.