Customer Testimonials

Friendly and professional

Really nice associates. Fast service. Love the car wash

Ray, was very nice, detail, did not rush me. This is my third purchase at this Nissan location.

The employees are extremely nice and timely. Waiting on your vehicle to be serviced is swift and done with accuracy.

Everyone is very friendly. They take really good care of my Rogue when I come in for service

Very friendly and super quick..

Genuine. You got me in, took care of the issue, and delivered on what I was told.

The Don Franklin Nissan Service Department took good care of me on Tuesday, August 10th. I had a dead battery in my 2017 Nissan Altima. I called on Monday for a service appointment and was told the first available appointment would be a week later. I asked if it was possible to do better. I was told if I was willing to come in early and possibly wait 2 or 3 hours they could "work it in" for me.

The next day I got up early and used another car to jump start my 2017 Nissan Altima with the dead battery. I arrived at the Don Franklin Service Department before 8 am and told them I had no appointment, but I had a dead battery and if I stopped the car it would probably not start again. I was assigned to service expeditor Jennifer, and she immediately got my car into a service bay. They were able to replace my dead battery and also did an oil & filter change and an inspection while I waited.

At the conclusion Jennifer told me they tested the old battery and it was only at 200 on a scale where 500 is the minimum. She said it was likely the original factory battery. I had bought the car used and didn’t know the battery was that old.

I was very pleased with this visit to the Don Franklin Nissan Service Department.

Friendly and helpful staff

Good service, fast efficient process, helpful assistance. Overall good attention.

ALways great service at a fair price,, Great auto

Efficient and excellent customer service.

quick and to the point.

Friendly staff.

The service department always takes time to focus on each customer and ensure their ultimate satisfaction from their service experience. It stems from a culture they developed that has everyone sharing good news stories during trying times.

Everything was smooth from beginning to end!

Great service department

Best car buying experience! Our salesman, MJ was awesome!

The on time that is done the friendly people

The employee have great customer services and I haven’t had any problems with my after they have service it.

The product is very reliable and very smooth on long road trips. The service department the staff members are very helpful and take care of your service needs.

Close to where I live!!

Very friendly .

The polite, courteous employees and their promptness,; gets better when u speak to one of the reps. Ron is the greatest!!
Thank u very much. Truly appreciate your services!!

I came to Don Franklin’s Nissan and purchased a 2021 Rogue LS, LOVE IT! ❤️ I was impressed with there vehicle selection it was so easy to make this purchase! All of the sales people were so nice and helpful. I will highly recommend people to go this dealership, I will be going back to Don Franklin for my next vehicle. Name removed

I have owned several Nissans and have been pleased with them. The dealership services are great, I have always been treated well and taken good care of, service personal are friendly and respectful.

Friendly and efficient

Everyone is always kind & welcoming each time we come for service.
We appreciate your employees.

What I liked was how friendly all the employees were and quick services. I like that I was able to get $20 off my visit because of giving feedback of pervious visit.

I had an appt . I arrived early and they started on my vehicle no hesitation. Washed my car! I had a quest about the GPS and Walt helped me out . Showed me how to pull it up and fixed the issue. Always great service.