- Phone: (859) 263-5020
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Customer Testimonials
On time.
Friendly, efficient
Misty is so helpful.
Fast and reliable service at a fair price.
Ron always give me great customer service
I had easy experience buying new truck . It went smooth as it could
Staff is courteous and friendly,
Your vehicles are great and your employees are the best!!
The courteous team members at Don Franklin always make my service appointments so easy
fast, friendly
Friendly service
Excellent service
Just so easy to buy and your new vehicle delivered to your door
Easy to work with
Fast and efficient service.
Attention to Customer Service
Team members was very friendly, procedure is easy, following up the customer is excellent.
Cars I looked at were all nice and clean and everyone was friendly and helpful!
Friendly
I was beyond thrilled with the Sevice Department. They replaced the transmission in my vehicle and were polite and efficient throughout the process. I will definitely recommend Don Franklin to whoever needs service or new or pre-owned vehicles.
Everyone there is very nice and knowledgeable
Done in a timely and professional manner
My salesperson, MJ Carpenter, was easy to work with and responded quickly to all inquires prior to after the deal was made.
Customer service and great service
MJ was great. No pressure, easy to talk to and explained everything.
I like you being on time with appointments, having correct information and being polite.
The service dept employees are extremely friendly and polite. The services I received were completed quickly and I felt that they were quite knowledgeable about what they do.
Always have gotten great service and I trust that the work on my car will be done correctly. I appreciate that you send me coupons to save money!
Jennifer Dailey was an excellent service advisor.
Very friendly and they make you feel at home. They also do whatever it takes to get you what you want/need. Bob Glass was great and so helpful!