- Phone: (859) 263-5020
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Customer Testimonials
excellent customer service
Stagg was nice and service was gast.
I have had 2 good buying experiences here. Jennifer is the best
I would recommend them even though I wasn’t able to get a car yet.
We continue to trust Don Franklin for our car service. Must be doing a good job as it can take a little while to get an appointment. Thanks.
I love my Nissan and the friendly service. Everyone is very knowledgeable, kind and helpful. Taking my car in to get services is always quick and organized.
Thank you all so much!
The staff was very kind and knew their stuff.
Great people and they recognize you from previous visits by name.
Excellent service! Timely response.
Excellent service
I was treated wonderful and just. Customer service was so awesom
on time and efficient
Helpful employees to get work done correctly and quickly. Friendly employees are easier to work with! Gladly suggest to all my friends.
Jennifer and the sales department are great. Along with Bob Glass who my car was purchased from. I will not go anywhere else.
The service department was superior and the service personnel was excellent !!
I like getting my truck serviced at one place to keep my warranty in effect, and to keep it properly maintained, and everyone I’ve had contact with has been very nice and helpful
On timec
Very good customer service and friendly people
Dependable and inexpensive
Best ever
The service is fast and efficient!
Excellent and quick service. Employees are extremely nice and helpful.
You are very well organized and on time to provide your service.
Staff
Both the Don Franklin Nissan in Lexington and the Ford dealership in London are always very helpful, courteous and efficient. They treat me with kindness and respect and make me feel like my vehicle(s) is important to them.
Thank you so much. I will be coming back when I need another car. Kia wasn’t a good company for me. Have a blessed day
Excellent service
Excellent service!
Friendly and trustworthy service that I felt comfortable with .
Your associates and very nice, polite, and professional. My service was completed in exactly the amount of time they promised me.
In addition while I had called the parts and service departments many many times over the last 2.5 months, asking when the replacement part for the safety recalled hood latch would arrive, they were unfailingly polite and kind.