Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 2, 2021 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and courteous

Report a concern   September 2, 2021 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff, friendly and knowledgeable. I've brought my Nissan Murano in for service here for 7 years. No probelms! Great car. :)

Report a concern   September 2, 2021 — Rated 9 out of 10 by T.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service.

Report a concern   September 2, 2021 — Rated 10 out of 10 by Lana Little Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love the safety features, the durability, the ease of service and the nice salesman and staff !

Report a concern   September 2, 2021 — Rated 10 out of 10 by P.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Jennifer Taylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was fast and efficient.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Rebecca Mattingly Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service staff was very friendly and did an amazing job on my transmission thank you Don Franklin 🙂

Report a concern   August 31, 2021 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and great service.

Report a concern   August 31, 2021 — Rated 10 out of 10 by Stephen Gulini Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly sales staff and very attentive. MJ was great to work with and that’s 2 vehicles in our household from Don Franklin!

Report a concern   August 30, 2021 — Rated 10 out of 10 by L.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love my new Rogue. The process was quick and easy and everyone was friendly.

Report a concern   August 30, 2021 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service

Report a concern   August 30, 2021 — Rated 10 out of 10 by V.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have had several Nissan vehicles and always found to be reliable . The service department has always been friendly and kept me informed on what service needs to be done then and upcoming services.

Report a concern   August 30, 2021 — Rated 10 out of 10 by M.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I was very satisfied with the service I received from Don Franklin.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Larry McCarty Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people and professional staff.

Report a concern   August 30, 2021 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courteous, efficient, dependable. Love having my car washed after maintenance.

Report a concern   August 29, 2021 — Rated 10 out of 10 by Sharon Sebastian Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Every one was very nice and they explain stuff step by step

Report a concern   August 28, 2021 — Rated 9 out of 10 by V.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Easy process. Zero negotiation for sticker. If you’re okay with that it’s a very simple process.

Report a concern   August 28, 2021 — Rated 10 out of 10 by Laurie Snow Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I desperately needed my car to be checked because I was having major back surgery on the original date I was given as the first available appointment. I spoke to Ron & explained my issue & he worked it all out for me. My car was finished the day before my procedure, so that was one less thing to stress about! I am so thankful for that!

Report a concern   August 27, 2021 — Rated 10 out of 10 by Cynthia Haggard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so nice and friendly and helpful.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Janet Holland Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I just leased my 5th Nissan Altima. Clearly, I like the Altimas a lot. John Berry took care of the past 4 leases and did a great job each time. He always comes across as an honest, decent man and a very knowledgeable car salesman. I have never felt pressured or manipulated in any way. I cannot imagine leasing a car with anyone besides John. I appreciate him for always trying to find the best fit in a car for me. I would definitely recommend Don Franklin to anyone in search of a quality car and quality employees. I extend those thoughts to the service people, as well, in particular, Hollin.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Vicky Day Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You get the customers in and out in a timely fashion

Report a concern   August 27, 2021 — Rated 10 out of 10 by Carol Amos Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always good when I bring Sexi Maxi!!

Report a concern   August 27, 2021 — Rated 10 out of 10 by J.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and Friendly

Report a concern   August 26, 2021 — Rated 10 out of 10 by Ronnie Newsome Don Franklin Lexington Nissan - Service
What do you like about our products and services?

There expert knowledge about my vehicle. They are very accommodating. Also very courteous!

Report a concern   August 26, 2021 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality service and friendly service technicians

Report a concern   August 26, 2021 — Rated 10 out of 10 by T.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We really like our Nissan Kicks and have been pleased with the service department.

Report a concern   August 26, 2021 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Staff where all friendly and professional. Service Manger for nissan was excellent.

Report a concern   August 25, 2021 — Rated 10 out of 10 by Ricky Blankenship Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always up to date with the best

Report a concern   August 25, 2021 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was attentive and kind

Report a concern   August 25, 2021 — Rated 10 out of 10 by John Snapp Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is very helpful throughout the process of any service i've had done. Also with the follow up call afterwards that i never get from other places in the past. This must be the difference from taking your vehicle to the dealership that some of the other places. Thanks again with everything y'all have done for me.


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