Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 3, 2022 — Rated 10 out of 10 by P.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have had my car serviced at Don Franklin since I moved here approximately five years ago. I’ve always had professional dealings with the service department, especially Jennifer, who was graded explaining a product that I was interested in; namely tires. When it’s time to buy a new car, I most likely will use Don Franklin.

Report a concern   August 2, 2022 — Rated 10 out of 10 by L.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No room to complain about service or products after getting vehicle out of the shop.

Report a concern   August 2, 2022 — Rated 9 out of 10 by Gary Scott Don Franklin Lexington Nissan - Service
What do you like about our products and services?

JENNIFER DAILEY IS THE BEST AND SUV GETS GREAT SERVICE

Report a concern   August 2, 2022 — Rated 10 out of 10 by Steven Piotter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner is service is the best!!

Report a concern   August 1, 2022 — Rated 10 out of 10 by Robert Vandegrift Don Franklin Lexington Nissan - Service
What do you like about our products and services?

very prompt service and explanation of what needs to be done next

Report a concern   August 1, 2022 — Rated 10 out of 10 by Elliott Francis Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The staff and sales man bob and Richard were so helpful and I am loving my new car.

Report a concern   August 1, 2022 — Rated 10 out of 10 by Teresa Henry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was pleased with the service but apparently there were fluids spilled on the engine or somewhere accidentally under the hood because for about 3 to 4 days the spell was horrible.
Overall, I was satisfied with the service.

Report a concern   July 31, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service
Always friendly
Always had car ready when promised

Report a concern   July 31, 2022 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly

Report a concern   July 29, 2022 — Rated 10 out of 10 by V.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have had 4 Nissan’s from Don Franklin and have never had a significant mechanical problem. When I am in for service I do not have to wait long.

Report a concern   July 29, 2022 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very fast results and very nice

Report a concern   July 29, 2022 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, accommodating, and efficient

Report a concern   July 29, 2022 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate that I can bring my Altima to Don Franklin and all the maintenance will be done right. It keeps me from having to worry about the health of my car.

Report a concern   July 29, 2022 — Rated 10 out of 10 by Richard Dienst Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Hollin was great, very direct, knowledgeable and helpful. Gives good advice.

Report a concern   July 29, 2022 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy in easy out. Quickly got the service completed.

Report a concern   July 29, 2022 — Rated 10 out of 10 by Gabriel Guerrero Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They do faster trade in.
They followed me through process of purchasing a car.
There service kind and organized.

Report a concern   July 29, 2022 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good Customer Service

Report a concern   July 29, 2022 — Rated 10 out of 10 by Martha Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Honest and friendly

Report a concern   July 28, 2022 — Rated 10 out of 10 by John Wolff Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything.

Report a concern   July 28, 2022 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin is consistently great with their service and care of my vehicle

Report a concern   July 28, 2022 — Rated 10 out of 10 by Kean Ashurst Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality service, quick turn arounds and polite and knowledgeable service reps.

Ken Ashurst

Report a concern   July 26, 2022 — Rated 10 out of 10 by W.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, fast and always does great work. Thank you

Report a concern   July 24, 2022 — Rated 10 out of 10 by Darla Myers Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Loved my salesperson
Antwione (?)
He was fantastic

Report a concern   July 21, 2022 — Rated 10 out of 10 by Judy McKinney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you all so much for helping me. I was so upset and worried and you told me everything would be ok, I had never gone through an experience like that before( broken Axle) The service was wonderful. Thank you so much. Judy

Report a concern   July 21, 2022 — Rated 10 out of 10 by W.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The honesty. Don Franklin was an honest and simple man.

Report a concern   July 21, 2022 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service people. Fast service. Feel at home with the treatment you receive.

Report a concern   July 21, 2022 — Rated 9 out of 10 by C.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service was timely and professional.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Mary Grogan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick, quality, and friendly every single time.

Report a concern   July 21, 2022 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service and friendly staff.

Report a concern   July 20, 2022 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always efficient and done right.


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