Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 20, 2022 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

N/A
Report a concern   July 20, 2022 — Rated 9 out of 10 by Lynn Stevens Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I absolutely Love my new car even thought we had to walk off and haggle for 2 days. Ty Cobb was very friendly to work with. All the staff was pleasant.

Report a concern   July 20, 2022 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service Dept.

Ron and team even those you don't see behind the scenes are very kind and professional folks. Who deliver every single time I'm there for my Service needs. Even when I see them engaged with other clients the professionalism is none stop.
I recommend these folks every time the subject comes up.

Thank you
TAT
Report a concern   July 20, 2022 — Rated 9 out of 10 by V.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always great and quick.

Report a concern   July 19, 2022 — Rated 10 out of 10 by N.E. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Good gas mileage
Report a concern   July 19, 2022 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Service was great! I love the car I got!
Report a concern   July 19, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of appointments

Report a concern   July 19, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service
Report a concern   July 19, 2022 — Rated 10 out of 10 by Zece Davidson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My family just purchased our third car from Don Franklin in the past two years. MJ, our sales rep is the best! He goes above and beyond to meet our needs and makes sure he finds the perfect fit for us.
Report a concern   July 17, 2022 — Rated 9 out of 10 by H.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They kept us informed while our car was being worked on. Easy to schedule appt.
Report a concern   July 17, 2022 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is always friendly. There is no waiting to check in when I arrive to have my Rogue serviced. Service is done in a reasonable time.
Great job Franklin Nissan Service Department.

Report a concern   July 17, 2022 — Rated 10 out of 10 by Greg Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and timely service at a fair price.
Report a concern   July 17, 2022 — Rated 10 out of 10 by Peggy Smith Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly

Report a concern   July 16, 2022 — Rated 10 out of 10 by Ashley Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner is great.

Report a concern   July 16, 2022 — Rated 10 out of 10 by C.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service
Report a concern   July 16, 2022 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and easy
Report a concern   July 15, 2022 — Rated 10 out of 10 by F.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always get fast, good and courteous service.
Report a concern   July 15, 2022 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and superior products
Report a concern   July 15, 2022 — Rated 10 out of 10 by Shannon Biller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It is always a pleasant experience.😊
Report a concern   July 14, 2022 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They have a ton of inventory to choose from. I’ve had the opportunity to interact with finance, sales and service dept members and have always received great customer service!!
Report a concern   July 14, 2022 — Rated 9 out of 10 by D.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Calmness and perceived honesty of salesperson
Report a concern   July 14, 2022 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have never had a problem with any services or products every time I have a good experience.
Report a concern   July 13, 2022 — Rated 10 out of 10 by Alpha Dillo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Work was good and staff where reliant agent was so good and got a good deal for us.
Report a concern   July 13, 2022 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

COMPLETE EXCELLENCE!!
Report a concern   July 13, 2022 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Excellent customer service and willingness to help to assure satisfaction.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Steven Campbell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone there are very professional. Didn't push any extra work on my Rogue and believe me I've been to businesses that do that. Also just thought how friendly the whole staff was. Free car wash was very nice also. I will definitely be trading in my car here when I'm ready. Looking forward to doing much more business with them in the future

Report a concern   July 12, 2022 — Rated 10 out of 10 by Katherine Garner Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My salesman Rashad was extremely helpful & made my car buying experience a pleasure. I expected to be at the dealership for quite a while but I was in & out in only 2 hours! I was amazed! I will recommend going to Don Franklin to all my friends. Thank you for making this the BEST car buying experience ever!!!
Report a concern   July 12, 2022 — Rated 10 out of 10 by Robert Feeback Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff, provided services in a timely manner.
Report a concern   July 12, 2022 — Rated 10 out of 10 by Joe Mayes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are timely and thorough. I appreciate all the feedback from them on my vehicle.
Report a concern   July 12, 2022 — Rated 10 out of 10 by Beverly Bias Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service staff friendly knowledgeable and prompt


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