Customer Testimonials

Loved the people we worked with
There…

The Seevice rep that day was exceptional. The service was finished on time. 🙌

Quick and willing to address any last minute request/concerns.

Customer service in the Service Department is always pleasant and work is done on time, if not early.

Tanner was very courteous and work was performed on time.

My salesman was very professional but also personable as well. I walked in and the car I had chose to test drive had been sold but there was another almost identical with less miles and all the "bells and whistles" as they say. An hour or so later, I was on my way home in a vehicle and so far don't believe I could be any happier with my purchase which they also managed to get me two year bumper to bumper coverage. Thank you so much for your help and if other lots had people like M.J., you guys would have some tough competition!

Very nice service staff - took time to review results of inspection

Kind and quick service

Very good! Thanks.

Friendly and knowledgeable

You have a very efficient organization staffed by competent people

Dan Tolsen was great.

The staff at Don Franklin Nissan were absolutely welcoming! Everyone I came across had a great attitude which was wonderful. It was my first experience at the service center, and definitely will not be my last. Derek who was randomly assigned to my appointment was amazing. I know that I will continue to request him for future appointments. He took the time to listen to my vehicle concerns. I am extremely happy with my experience.

Ron and team are the best!!

Prompt response

Jennifer at Nissan was the Best. She’s always Great!

Excellent sales and service staff. Friendly and fast service.

Customer is great

As I get older and my Parkinson’s worsen, I find myself moving and responding more slowly in all things. I truly appreciate the patience and time Travis spent explaining both what I needed and did not need. I also appreciated how he took the time to point out the WIFI availability & hookup [so I could continue working, while I waited]. He kept me apprised of the work, expected time to completion, and when time for him to go to lunch, he made sure I was handed off to another individual [young lady – Jennifer?] who was equally kind, patience and thorough. Thank you for always being an ‘unusual’ [in a good way] car dealership service department.

John [Joe] Allard

Really like Nissan vehicles and like having them serviced at my local Nissan dealership.

Love my Rouge

I now own my second Nissan and I love them. But the service department is why I am a repeat customer.

Excellent service.

Very professional yet always courteous courtesy and extremely pleasant communication. Jennifer (and all the folks that I have come in contact with at Don Franklin NIssan) can always be relied upon to provide outstanding service in a timely manner. Extremely knowledgeable, the Service folks answer any and all questions (including some not asked which I super appreciate)! It is great to maintain a relationship (through the outstanding service department) with the dealer who sold me my vehicle.

I feel confident in the honesty and thoroughness of the staff. The associates are always easy to communicate with.

Great salesman (Bob Glass), great service and nice people. Won’t shop anywhere else.

Process was super easy Mo high pressure listened and responded to my concerns

Service did a great job and Jennifer was awesome with public relations. She made me feel like family. Thank you everyone for taking such great car of my Nissan and me.

Friendly people and great service

Your service dept is great, they keep you updated on your car and it was in and out on time everything was explained to you