Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   January 31, 2022 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Bob Glass is a Great salesman, quick and efficient! Great experience!

Report a concern   January 31, 2022 — Rated 10 out of 10 by Greg Maggard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We always have a good experience

Report a concern   January 31, 2022 — Rated 10 out of 10 by Leo Geels Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very friendly staff shout out to Franco and cupcake. Everything was handled professionally and friendly. Repeat customers and will keep coming back.

Report a concern   January 31, 2022 — Rated 10 out of 10 by Kevin Raybuck Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Derek and his crew always treat me well, understand what I need and seem to remember me even though I don't need a lot of maintenance with my Leaf. They are okay with me asking them to coordinate my visits with Jarrod, the tech who knows a lot about my EV. I appreciate their friendly approach.

Report a concern   January 29, 2022 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

you are prompt and reliable

Report a concern   January 28, 2022 — Rated 10 out of 10 by B.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

service was timely and excellent.

Report a concern   January 27, 2022 — Rated 10 out of 10 by Anna Kennard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Yes we had great service everyone was very helpful and the repair didn’t take very long great place in my book

Report a concern   January 27, 2022 — Rated 10 out of 10 by Amanda Foster Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The guy that helped me in the service department was very helpful and friendly

Report a concern   January 26, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff and quick service .

Report a concern   January 26, 2022 — Rated 10 out of 10 by Donald Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff got me in early at 730 am for my oil change. Everyone I came in contact with was nice to me. The tech who checked me in, Jennifer, even moved a car that accidentally blocked me in as I was leaving. Great staff!

Report a concern   January 26, 2022 — Rated 10 out of 10 by Nana Ntodi Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ and Walt were so nice and they explained everything to me well. They made sure I was comfortable and I had a great experience!

Report a concern   January 26, 2022 — Rated 9 out of 10 by C.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good customer service, not pushy

Report a concern   January 25, 2022 — Rated 10 out of 10 by E.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

As usual, prompt and efficient.

Report a concern   January 25, 2022 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone in the shop is very nice and explains everything about what is being done.

Report a concern   January 25, 2022 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I feel like you all do a good job and do the job in a timely manner

Report a concern   January 25, 2022 — Rated 10 out of 10 by A.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Kanon was great to work with. He was patient while I made up my mind was very kind.

Report a concern   January 25, 2022 — Rated 9 out of 10 by C.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Rhonda taking appointments over the phone is very helpful.

Report a concern   January 25, 2022 — Rated 10 out of 10 by K.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   January 25, 2022 — Rated 10 out of 10 by Charles Henderson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very Professional, Could use a TV in the Customer Lounge.

Report a concern   January 25, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Oil change on a cold/raw January morning, but in/out even somewhat faster than originally guesstimated.

Report a concern   January 24, 2022 — Rated 10 out of 10 by N.E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is great. The staff is competent and friendly.

Report a concern   January 24, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was great!

Report a concern   January 24, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was very knowledgeable and professional. They were able to get my car in and serviced within a reasonable amount of time.

Report a concern   January 24, 2022 — Rated 10 out of 10 by D.A. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The people were beyond the threshold of excellence
In your sales department MJ and John met our expectations and exceeded our needs by measurement of any metric . A truly wonderful
Sales experience !

Report a concern   January 22, 2022 — Rated 10 out of 10 by Carlos Medina Castellano Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Took my vehicle for a 25K service and was in and out in a very reasonable time.

Report a concern   January 21, 2022 — Rated 10 out of 10 by Ronald Blume Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Trustworthy, helpful, and reliable -- I love the no b.s. approach

Report a concern   January 20, 2022 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The salesman who's helping us is doing his very best in the times of no stock

Report a concern   January 20, 2022 — Rated 10 out of 10 by Andrea Honeycutt Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Easy to deal with. I found exactly what I was looking for. I highly recommend Ray Harrison! He was wonderful!

Report a concern   January 20, 2022 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service

Report a concern   January 19, 2022 — Rated 10 out of 10 by Nana Ntodi Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

MJ and Walt were so sweet and helpful!


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