Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 6, 2022 — Rated 10 out of 10 by Joyce Lyons Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department was very friendly. My issue with my 2021 Kicks was diagnosed and the part ordered. When I went back to get the part installed service was great again and my car was ready in an hour. Everyone I have encountered at the dealership has been very nice and eager to help.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Chantell Allen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Yes I would they all was take care of my needs

Report a concern   October 6, 2022 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The quality of the products and service are worth the 10

Report a concern   October 6, 2022 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was handled very well.

Report a concern   October 5, 2022 — Rated 10 out of 10 by Joseph Jones Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have purchased five Nissan vetches over the last several years. Had good service and good salespersons in all cases.

Report a concern   October 5, 2022 — Rated 10 out of 10 by Phillis Cleaver Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ease of doing business, friendly customer service and knowledgeable service managers. I have worked with Josh when I had my Buick but it "died" and I purchased a Nissan Altima. My current service manager is Ron and same excellent service as I had with Josh.

Report a concern   October 3, 2022 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is always courteous and prompt. They take good care of my Pathfinder.

Report a concern   October 2, 2022 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was very attentive.

Report a concern   September 29, 2022 — Rated 10 out of 10 by Debra Ellis Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Every person we dealt with were friendly, knowledgeable, and helpful!!
Persons from Don Franklin have checked in with me since my purchase to see how it’s going and if I have any questions!

Report a concern   September 28, 2022 — Rated 10 out of 10 by Katelyn Perkins Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Jennifer belcher was the best she helped me get things taken care of fast and she was very attentive I would highly recommend her to anyone that’s looking for a vehicle and she takes care of business thank you so much Jennifer

Report a concern   September 28, 2022 — Rated 10 out of 10 by F.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The services were provided in a timely manner as it relates to my appointment time.
Also, there were suggested services and I was notified BEFORE such services were done, and done after I agreed to those additional maintenance services.

Service Advisor was professional and most courteous.

Great services provided.

Report a concern   September 28, 2022 — Rated 10 out of 10 by G.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and expedient service on our Altima..

Report a concern   September 27, 2022 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was great

Report a concern   September 25, 2022 — Rated 10 out of 10 by Maricela Rodriguez Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly and prompt service!

Report a concern   September 23, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The Service department has been and continues to be the reason I choose to do business with Don Franklin. First name removed Dailey always takes great care of me and is very responsive, even with questions not tied to scheduled service appointments.

Report a concern   September 22, 2022 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I always receive great service!

Report a concern   September 22, 2022 — Rated 10 out of 10 by Robert Lowry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service I received was excellent. The tech was very nice and attentive and the service was completed promptly. I'll definitely return.

Report a concern   September 21, 2022 — Rated 10 out of 10 by Wanda Hale Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The employees were super nice and helpful and the service was excellent ! I would highly recommend !!

Report a concern   September 20, 2022 — Rated 10 out of 10 by K.H.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick response and excellent customer service.

Report a concern   September 20, 2022 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They made reasonable recommendations. Service was handled in a timely professional manner.

Report a concern   September 20, 2022 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department, Ron is the best

Report a concern   September 18, 2022 — Rated 10 out of 10 by Jami Rauhut Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Made my stress level go down due to taking the time to deal with insurance and fixed my car while I used the company car.

Thanks

Report a concern   September 17, 2022 — Rated 10 out of 10 by Brandon Ragland Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service Fast and efficient. Exactly what I like. Fixed the problem first time and my Car is doing great since. Will use them again.

Report a concern   September 16, 2022 — Rated 10 out of 10 by Harry D Lockhart Don Franklin Lexington Nissan - Service
What do you like about our products and services?

GREAT SERVICE VERY PROFESSIONAL STAFF

Report a concern   September 16, 2022 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very helpful and puts the customer first.

Report a concern   September 16, 2022 — Rated 10 out of 10 by Chad Steele Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was nice

Report a concern   September 15, 2022 — Rated 9 out of 10 by D.A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have enjoyed obtaining my vehicle's service needs from Nissan Don Franklin. Their staff has been considerate and attentive to my needs. I had a great experience with Jennifer on my last service appointment and will definitely return. She is friendly, patient and willing to work with me to make sure everything is up to date/safe for my vehicle. Thank you for hiring professional and supportive staff members at Nissan Don Franklin!

Report a concern   September 15, 2022 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is excellent by being informed along the process. I’m assured that quality products are being used.

Report a concern   September 15, 2022 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   September 14, 2022 — Rated 10 out of 10 by Lana Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and timely


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