Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 25, 2022 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The personnel is outstanding, especially Derek and Jennifer. So far the car itself appears to be serviced and doing well.

I only wish I were not so far away.

First name removed

Report a concern   March 25, 2022 — Rated 10 out of 10 by Charles Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficiency

Report a concern   March 24, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

You were very professional and your service to help me find a car was so very helpful.

Report a concern   March 24, 2022 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent all around

Report a concern   March 24, 2022 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really appreciated the extra step of washing my car after I had it serviced! Very nice touch!

Report a concern   March 24, 2022 — Rated 10 out of 10 by Gary Puckett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service

Report a concern   March 23, 2022 — Rated 10 out of 10 by James Kelsheimer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All the above

Report a concern   March 23, 2022 — Rated 10 out of 10 by L.B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice service and very timely

Report a concern   March 23, 2022 — Rated 10 out of 10 by Greg Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and courteous!

Report a concern   March 23, 2022 — Rated 10 out of 10 by Ruth Dowdy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly
Professional researched our needs within our budget

Report a concern   March 23, 2022 — Rated 10 out of 10 by L.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly, honest

Report a concern   March 23, 2022 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was very satisfied with my experience at the Nissan service center my service advisor Jennifer daily was very nice and friendly and very efficient I will definitely use Nissan service again

Report a concern   March 21, 2022 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I really like your products and services.

Report a concern   March 20, 2022 — Rated 10 out of 10 by N.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything.

Report a concern   March 20, 2022 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Your service was awesome. Ron Abraham's was very nice and courtesy.

Report a concern   March 20, 2022 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Whenever I take my car in for service everyone is incredibly nice and communicates with me throughout the process.

Report a concern   March 19, 2022 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff and knowledgeable!

Report a concern   March 18, 2022 — Rated 10 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service!!

Report a concern   March 18, 2022 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Consistently provides high level service for both of my vehicles.

Report a concern   March 17, 2022 — Rated 10 out of 10 by B.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Courteous salespeople…
Quick to deliver information ..
Pleasant atmosphere, not high pressure
Lots of bang for your money..

Report a concern   March 17, 2022 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly . Fix my problems . Good cars .

Report a concern   March 17, 2022 — Rated 10 out of 10 by Richard Sears Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff at Don Franklin Auto were expert, courteous, and very helpful. It was a pleasure to do business there.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Susan Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

service people were great and when i thought a problem had not been completely resolved, someone reached out to me immediately.

Report a concern   March 16, 2022 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They worked very hard to meet our needs

Report a concern   March 16, 2022 — Rated 10 out of 10 by James Riddle Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

We have purchased two Nissan Frontier trucks at Don Nissan. Loved the 2017! We took it to be serviced there at every recommended interval. Never a problem. Quick, courteous, complete service from good people.

This week we purchased a 2022 Nissan Frontier from Bob Glass. We love it! Bob worked so hard to get us just what we wanted. The updates to the Frontier are great and we love the gray exterior and the sand interior.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Jessica Buchenberger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always friendly and welcoming. I feel like I'm the only customer they are helping when I get there with my vehicle up until it's time to leave. My car is always cleaner when I get it back and they keep it very well maintained and keep me up to date on services that are needed and recommended without pressuring me into anything.

Report a concern   March 16, 2022 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I called for a routine appt on a Friday and it was set for the following Monday. It used to be two weeks out for routine and one week out for car service light on.

Report a concern   March 15, 2022 — Rated 10 out of 10 by Billie Sanders Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy of scheduling online and friendly service

Report a concern   March 15, 2022 — Rated 10 out of 10 by Christy Bowling Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was friendly and professional. The work done on my car was excellent. I wasn’t pushed about purchasing extra services, which made my decision to return when I need my vehicle serviced again. I’m very happy and I feel safe and secure in my car.

Report a concern   March 14, 2022 — Rated 10 out of 10 by Victor Anderson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always helpful. Wait time is on point.


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