Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 14, 2022 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality cars,and Jennifer in the service department is great

Report a concern   March 13, 2022 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was great, very happy! Jennifer in Lexington did a great job helping. Thank you to her!!!!
Report a concern   March 12, 2022 — Rated 10 out of 10 by F.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer. Very polite and quick service.
Report a concern   March 12, 2022 — Rated 10 out of 10 by Lakin Matthews Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly!!! Awful waiting room
Report a concern   March 12, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service
Report a concern   March 12, 2022 — Rated 10 out of 10 by Karen Bryant Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My vehicle was in for a replacement part on a recall and everything was done perfectly. Everyone involved were very professional. They followed up with me to make sure I was satisfied and I was. High ly recommend Don Franklin Nissan!
Report a concern   March 11, 2022 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service.
Report a concern   March 11, 2022 — Rated 10 out of 10 by P.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Prompt, friendly and competent service!
Report a concern   March 10, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Larry was very helpful. He contacted me after I made on inquiry on the website and sent me potential vehicles to review.

Report a concern   March 10, 2022 — Rated 9 out of 10 by N.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Letting me know if items coming up in the near future that will need attention.

Report a concern   March 10, 2022 — Rated 10 out of 10 by Patricia Waggener Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Seem organized and of benefit to customers.
Report a concern   March 10, 2022 — Rated 10 out of 10 by Thomas Lopresto Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great salesman and finance people here! They do everything in their power to figure out a plan that works for you! Great experience! I have bought all of my cars from this dealership. I am a loyal customer for a reason; and that reason is that they’re awesome!
Report a concern   March 10, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The Service department, specifically First name removed as a Service Advisor, has taken great care of me with each maintenance visit that I’ve had recently.
Report a concern   March 9, 2022 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Appointment times are pretty much on time every time I've used them which helps me to better plan my day.
Report a concern   March 9, 2022 — Rated 10 out of 10 by Robert Tyler Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin Nissan did a great job replacing my collision warning camera on the windshield. They changed the oil and the camera replacement in about a hour. Thanks to the service advisor and tech the did the work.

Report a concern   March 8, 2022 — Rated 10 out of 10 by Richard Sears Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My wife and I liked the guidance and education we received from several Don Jacobs employees concerning operation and maintenance of our new electric Nissan Leaf.

Report a concern   March 8, 2022 — Rated 10 out of 10 by Angela Ohlmann Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The Don Franklin Auto Nissan Lexington location was very easy to work with, friendly, and helpful. Highly recommend.
Report a concern   March 8, 2022 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The employees.

Report a concern   March 7, 2022 — Rated 10 out of 10 by Lana Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly fast!
Report a concern   March 7, 2022 — Rated 10 out of 10 by V.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very helpful, went above and beyond.

Report a concern   March 7, 2022 — Rated 10 out of 10 by Fred D Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff latest products checklist to let u know if somethings about to break on your auto to sum it up they meet your automotive needs
Report a concern   March 7, 2022 — Rated 10 out of 10 by Bob Felts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service personnel.

Report a concern   March 7, 2022 — Rated 10 out of 10 by L.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ray was great to work with and the whole process was very easy!
Report a concern   March 7, 2022 — Rated 10 out of 10 by Briana Wells Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I always love coming to Nissan to get my car serviced everybody is so nice and friendly!!
Always explain everything to me!

Report a concern   March 7, 2022 — Rated 10 out of 10 by Dejanease Pressley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service advisors were extremely helpful.

Report a concern   March 7, 2022 — Rated 10 out of 10 by John Schaefer Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The vehicle was easy to handle and very roomy, as far as services go it’s top notch! This is the first ever car buying experience where the sales team has taken the time to explain the vehicle and make sure I understood it before I left the lot!
Report a concern   March 5, 2022 — Rated 10 out of 10 by E.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Overall great service.

Report a concern   March 5, 2022 — Rated 10 out of 10 by Kim Puckett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly service!
I love the points system and that it can be used to payment of services.
Report a concern   March 5, 2022 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very professional
Report a concern   March 4, 2022 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly easy to deal with fair on pricing


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