Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 31, 2021 — Rated 10 out of 10 by M.P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I highly recommend your dealer, including the sales representative (Bob Glass), the loan officer, and delivery specialist. All were very helpful and informative.

Report a concern   December 31, 2021 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I had a wonderful experience at Don Franklin! Ty Cobb was the gentleman who helped me find a vehicle to purchase. He was super friendly and willing to help any way he could. I highly recommend Don Franklin if you are looking to purchase a vehicle.

Report a concern   December 31, 2021 — Rated 10 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very prompt and quick service

Report a concern   December 30, 2021 — Rated 10 out of 10 by Miguel Fernandez Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Y’all were very kind very helpful also y’all were very honest about what was happening with my car also very honest in the price thank you so much 😊

Report a concern   December 30, 2021 — Rated 10 out of 10 by P.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Every one is so kind and takes good care of me.

Report a concern   December 30, 2021 — Rated 10 out of 10 by Amy Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service

Report a concern   December 30, 2021 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff members were very helpful and they listened carefully. Excellent service.

Report a concern   December 30, 2021 — Rated 10 out of 10 by Mary Grogan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner was awesome, just like all other associates I’ve worked with here! Highly recommend!

Report a concern   December 29, 2021 — Rated 10 out of 10 by Kevin Raybuck Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The service department was the main reason that I picked up the LEAF instead of another EV. Stan in sales treated me very well the other day when I asked about trading in for a new one, and the manager of the parts department was accommodating and respectful to my wife when she needed help getting my Christmas gift the other day.

Report a concern   December 29, 2021 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, informative with a focus on my needs. That’s what great service is supposed to be.

Report a concern   December 24, 2021 — Rated 10 out of 10 by L.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   December 23, 2021 — Rated 10 out of 10 by Gary Mabley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service advisor was Ron. 1st class treatment every time I'm there. Very helpful and knowledgeable. Would not take my vehicles anywhere else and to no one else but Ron. Merry Chtistmas

Report a concern   December 23, 2021 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service appointment. No pressure for unnecessary work. Agreeable to allow customer to do work that customer can do.

Report a concern   December 22, 2021 — Rated 10 out of 10 by Dorothy Van Epps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough, quick service.

Report a concern   December 22, 2021 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

They were very quick and bob glass was wonderful and straight with you which I liked!

Report a concern   December 22, 2021 — Rated 10 out of 10 by Daryl Kries Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your services are very reliable and do a good job of getting you in and out for regular maintenance.

Report a concern   December 22, 2021 — Rated 10 out of 10 by Denise Lipps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were very courteous, and kept us informed.

Report a concern   December 21, 2021 — Rated 10 out of 10 by James Whitaker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

First time I went to the dealership for the first oil change. Very professional made you feel as you were the only one there. Sent a text when they took my truck in, and when they were finished.

Report a concern   December 21, 2021 — Rated 10 out of 10 by Anthony Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Explain what was happya d what was done to correct the pry

Report a concern   December 20, 2021 — Rated 10 out of 10 by Steven Hester Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bob Glass was a pleasure to work with.

Report a concern   December 20, 2021 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Absolutely the easiest vehicle purchase I've ever made! John Berry and the rest of the Don Franklin staff bent over backwards to make things easy.

Report a concern   December 20, 2021 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everything was great. Thanks!

Report a concern   December 20, 2021 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly knowledgeable people
My salesman MJ made buying a car almost enjoyable. Calm kind & helpful the entire time
Walt helped explain all the techy workings of the car

Report a concern   December 20, 2021 — Rated 10 out of 10 by R.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

great cars and friendly service

Report a concern   December 18, 2021 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was good

Report a concern   December 17, 2021 — Rated 10 out of 10 by Patrick Guinn Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Smooth process. Was in and out with a new ride in less than 3 hours.

Report a concern   December 17, 2021 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Does a good job

Report a concern   December 16, 2021 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, knowledgeable and fast.

Report a concern   December 14, 2021 — Rated 10 out of 10 by C.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Time

Report a concern   December 14, 2021 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was a simple and straight forward process.


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