Customer Testimonials

Nissan cars

I was very pleased with the quick response to a few concerns I had while purchasing the vehicle. A real " can do" attitude.

It's always fast and easy to get in and out.

I am on my second Nissan Rogue and enjoy driving it. Have had no problems and service has always been done on time and correctly.

Very professional experience

Mj was very helpful and informative. It was a hassel free straight fwd. Experience. Normally my blood pressure is high and I leave with a headache buying a car, but with the help of MJ we had a great experience.
The only thing I would've changed is getting the actually Kelly blue book value for my trade in that I was offered on the website. $1,900 less for my trade in, also we didn't get a choice of lenders they finance lady chose our lender and added coverage for $3000 extra and added an extra 9 months to the lease than we initially agree to, in order to get out interest rate down 2%. I will say that we were on a time crunch 1pm-5pm was all the time we had to dedicate to car buying. So all in all they made it happen and stayed in our time frame just with a few less choices. Ohh and also they are fixing a plastic piece that was broken on the seat, full tank of gas and our first oil change free.

Nissan is a good product and the service is great.

Service Reps are outstanding

Great Service!

excellent service.

I like the service, enthusiasm, and cheerfulness of all the people

I was looking for a vehicle,and I came to Don Franklin and was shown an SUV and fell in love immediately. Brian turnage worked until I was accepted by a lender and the vehicle was mine. The staff were friendly,and met all of my needs and questions. I highly recommend Don Franklin Hyundai in Lexington.

Dependable and staff is professional and courteous

I have had 5 Nissan's (3 Maxima and 2 Pathfinders) and have been satisfied with all of them. I have been pleased with the service and service area representatives in most cases.

Very friendly staff.

Very polite an well manner! Courtney excellent

Stan was always available with answers to my questions.

Love the customer service, they go above and beyond to get you what you want even it’s going to another store. They get right back with you and answer your questions prominently. I would go back to the Nissan dealer ship at Don Franklin.

Efficient and knowledgeable about the service’s

They have a large selection, and very friendly and helpful.

Friendly and non pressure sales.

Good people and great service.

I love my service technician! Jennifer takes good care of me! And my car is serviced well!

Polite and quick service

I’ve had my Armada for almost 3 years and have not had any issues. Saturday Hours for service is great

wry good service

It was a great service and was ahead of my appointment

I am 72 yrs old and this buying experience is absolutely the best that I have ever experienced. Don Franklin Nissan is the friendliest, most accommodating auto dealership I have ever used.

Ray has helped our family with two vehicle purchases. He does everything he can to help us get what we need. He made the process easy and painless for us both times. I think he deserves a raise because he makes something that is usually very stressful, fun and easy. I’m so thankful for Don Franklin and how they’ve blessed our family.

When I got to get my oil change its always completed fast and everyone I encounter is extremely nice and willing to help.