Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.E. Don Franklin Ford - Service
What do you like about our products and services?

I have been dealing with Franklin Motors for many years and have always been greeted with courtesy and respect from the staff. The dealership has always stood behind their vehicles and has always made the process of purchasing a new vehicle easy. Jordan and Lance went above and beyond to assist me with the purchase of my newest vehicle. Lance has assisted me with purchasing vehicles since he started at Franklin Motors many years ago. I highly recommend Don Franklin.

Report a concern   February 14, 2024 — Rated 10 out of 10 by P.R. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly, fast service

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Speed, price, quality

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.T. Don Franklin Ford - Service
What do you like about our products and services?

Great service.

Report a concern   February 10, 2024 — Rated 10 out of 10 by Eric Strang Don Franklin Ford - Service
What do you like about our products and services?

They do what the customer wants in service.Always a pleasure to deal with.Don Franklin is a company you can trust.

Report a concern   February 7, 2024 — Rated 10 out of 10 by P.S. Don Franklin Ford - Service
What do you like about our products and services?

Quick and helpful. I believe them to be trustworthy.

Report a concern   February 6, 2024 — Rated 10 out of 10 by D.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and quick service

Report a concern   February 6, 2024 — Rated 10 out of 10 by E.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff and fast service.

Report a concern   February 6, 2024 — Rated 10 out of 10 by G.G. Don Franklin Ford - Service
What do you like about our products and services?

good and fast service

Report a concern   February 6, 2024 — Rated 10 out of 10 by K.G. Don Franklin Ford - Service
What do you like about our products and services?

They were able to help me out in a very timely manor.

Report a concern   February 6, 2024 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Employee are very knowledgeable. Each customer is treated with kindness and good manners.
Good variety of vehicles to choose from.
Great Franklin family that supports our local families and community.

Report a concern   January 31, 2024 — Rated 10 out of 10 by Silva Aparicio Don Franklin Ford - Service
What do you like about our products and services?

Everything about Don Franklin I absolutely loved they gave me bags and hats . I had an amazing experience

Report a concern   January 29, 2024 — Rated 10 out of 10 by Zachary Scally Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I loved that everyone was very upfront and dint hassle me for extra money. Also, the employees were very genuine, kind, and respectful

Report a concern   January 28, 2024 — Rated 10 out of 10 by A.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The service help of Lance, Travis and Jason was very personable.

Report a concern   January 26, 2024 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Good

Report a concern   January 26, 2024 — Rated 10 out of 10 by Ricky Trentham Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and up front staff. Highly recommend

Report a concern   January 26, 2024 — Rated 10 out of 10 by Melissa Stone Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone at Don Franklin Ford is always kind, friendly, professional and efficient. I cannot recommend them enough!

Report a concern   January 21, 2024 — Rated 10 out of 10 by D.M. Don Franklin Ford - Service
What do you like about our products and services?

The do a great job. Always kind.

Report a concern   January 19, 2024 — Rated 10 out of 10 by Jonathan Strunk Don Franklin Ford - Service
What do you like about our products and services?

I enjoyed working with the employees.

Report a concern   January 17, 2024 — Rated 10 out of 10 by E.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Speed of service, although I didn't buy.

Report a concern   January 12, 2024 — Rated 9 out of 10 by W.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

A good selection

Report a concern   January 11, 2024 — Rated 9 out of 10 by John Tinsley Don Franklin Ford - Service
What do you like about our products and services?

Good people

Report a concern   January 8, 2024 — Rated 10 out of 10 by Melissa Williams Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Best place to get an auto. This is my second

Ross is the best

Report a concern   January 6, 2024 — Rated 10 out of 10 by S.J. Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin Columbia by far is the best dealership I have ever done business with. Go see Ross if you want a great experience with purchasing a vehicle.
We have our vehicles serviced there and they do a great job always with anything you need.
Thank you for your great service
Steven D Last name removed

Report a concern   January 5, 2024 — Rated 10 out of 10 by B.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Travis was great, still looking for a vehicle but he has been very helpful!

Report a concern   January 5, 2024 — Rated 10 out of 10 by A.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is the best!

Report a concern   January 3, 2024 — Rated 10 out of 10 by John Shuffett Don Franklin Ford - Service
What do you like about our products and services?

The staff is friendly, courteous, knowledgeable, and available. When we needed to improve the city's fleet, Don Franklin Auto ensured all our needs were met and we've had zero regrets.

John Michael Shuffett
Greensburg Mayor

Report a concern   December 31, 2023 — Rated 10 out of 10 by Joe Morgeson Don Franklin Ford - Service
What do you like about our products and services?

Service is top tier

Report a concern   December 31, 2023 — Rated 10 out of 10 by K.K. Don Franklin Ford - Service
What do you like about our products and services?

The service department is just easy to deal with.

Report a concern   December 31, 2023 — Rated 10 out of 10 by James Cook Don Franklin Ford - Service
What do you like about our products and services?

Service was great on time and quick turnaround


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