Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 18, 2025 — Rated 10 out of 10 by L.A. Don Franklin Ford - Service
What do you like about our products and services?

Great Quick service

Report a concern   May 18, 2025 — Rated 10 out of 10 by G.F. Don Franklin Ford - Service
What do you like about our products and services?

Easy to work with and very personable

Report a concern   May 18, 2025 — Rated 10 out of 10 by D.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Seems straight forward approach

Report a concern   May 18, 2025 — Rated 10 out of 10 by M.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quick and easy. Didn’t have to spend all day waiting.

Report a concern   May 18, 2025 — Rated 10 out of 10 by S.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Customer friendly

Report a concern   May 18, 2025 — Rated 10 out of 10 by C.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good to work with had a good sales man that try to help in every way he could

Report a concern   May 18, 2025 — Rated 10 out of 10 by Paul Hurst Don Franklin Ford - Service
What do you like about our products and services?

Friendly people. Good service.

Report a concern   May 16, 2025 — Rated 10 out of 10 by A.A. Don Franklin Ford - Service
What do you like about our products and services?

Great products, very knowledgeable employees and mechanics

Report a concern   May 13, 2025 — Rated 10 out of 10 by Christopher Billings Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly and professional. Salesmen wasn’t pushy and incredibly willing to help.

Report a concern   May 12, 2025 — Rated 10 out of 10 by Connie Stone Don Franklin Ford - Service
What do you like about our products and services?

Fast and efficient service!!!

Report a concern   May 12, 2025 — Rated 10 out of 10 by Aaron Labarge Don Franklin Ford - Service
What do you like about our products and services?

Good hometown people that is willing to take care of their fellow neighbor.

Report a concern   May 12, 2025 — Rated 9 out of 10 by K.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff. Service department is quick and thorough.

Report a concern   May 12, 2025 — Rated 10 out of 10 by James *Voided Repair Order* Don Franklin Ford - Service
What do you like about our products and services?

It’s the best

Report a concern   May 12, 2025 — Rated 10 out of 10 by J.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great communication with my salesman

Report a concern   May 11, 2025 — Rated 10 out of 10 by B.S. Don Franklin Ford - Service
What do you like about our products and services?

It was done in an acceptable time frame and the service was explained.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Anthony Hurd Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone is friendly
Fair prices

Report a concern   May 9, 2025 — Rated 10 out of 10 by Lisa Johnson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I love the family friendly atmosphere of Don Franklin I completely trust them to sell me a great vehicle and they try there best to get it where it's affordable for me. Great service!!!

Report a concern   May 9, 2025 — Rated 10 out of 10 by Jason Putman Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was a great guy and it was the smoothest and easiest new car purchase I have ever made. There were two other gentleman that helped but I don’t remember their names. Great job and I will make sure I tell everyone about Don Franklin dealerships.

Report a concern   May 9, 2025 — Rated 9 out of 10 by J.T. Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff. Quick service.

Report a concern   May 7, 2025 — Rated 10 out of 10 by Madison Harmon Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I recently bought my first car from Don Franklin car lot. Although they didn't have what I wanted at first. The salesman took my info, found me exactly what I wanted, had it delivered to the Adair lot and me driving away in it in a week's time. Very nice car clean, interior looked great, drives great, good price and brand new tires. So satisfied with my purchase.

Report a concern   May 6, 2025 — Rated 10 out of 10 by Christopher Billings Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

My wife and I agree, Working with Tommy Stearns was “HANDS DOWN” the best car buying experience we have ever had, highly recommend 10/10. The entire transaction was professional, pressure free, and felt more like catching up with a friend. Thank you Don Franklin Ford and Thank you Tommy Stearns

Report a concern   May 4, 2025 — Rated 10 out of 10 by J.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Sales person was very helpful and willing to help me and my wife get into a vehicle that we really like! Awesome service!

Report a concern   May 4, 2025 — Rated 10 out of 10 by M.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ease/Speed of purchase process.

Report a concern   May 4, 2025 — Rated 9 out of 10 by Wanda Hudson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They are friendly and keeps you informed to what's going on. And very helpful and works with you on your budget.

Report a concern   May 4, 2025 — Rated 10 out of 10 by J.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross was extremely nice, professional, and willing to go above and beyond to make sure we were happy and satisfied with our vehicle.

Report a concern   May 4, 2025 — Rated 10 out of 10 by Steve Johnson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly staff always helpful great warranty’s we recommend them all the time

Report a concern   May 4, 2025 — Rated 10 out of 10 by L.D. Don Franklin Ford - Service
What do you like about our products and services?

I was able to make an appointment and was in and out in a acceptable amount of time even though they were very busy. Happy with the service I received.

Report a concern   May 4, 2025 — Rated 10 out of 10 by E.N. Don Franklin Ford - Service
What do you like about our products and services?

You staff are always friendly when you stop by and try’s to answer questions about the vehicle that I’m interested in

Report a concern   May 4, 2025 — Rated 10 out of 10 by Michael Morgeson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Top notch service

Report a concern   May 3, 2025 — Rated 10 out of 10 by C.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

It’s Ford for a fair price and good service


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