- Phone: 270-384-3016
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Customer Testimonials
Prompt service friendly
Easy to work with friendly quick
Excellent!
The staff is always so helpful and organized! My wait time has always been punctual to the service being done.
Friendliness and taking the time to work woth my schedule
Friendly
I came in for a couple of issues with a jeep that I had purchased off don franklin in Columbia. I got there on time only had a short wait before they took it back, 2 hours later issues were fixed and I was back on the road. So far no more issues.
Super
The service is great. I’ve dealt with Adam Capps on several trades and he’s pleasant and easy to work with. I’ve always liked Ford products so it’s hard for me to change.
Adam was very friendly and courteous. He also answered all questions and concerns.
Bronco is awesome!
Jordan Mann was the best!
In and out!!
Always easy to access and use. The salesmen are knowledgable and helpful.
Ross was excellent. Informed. Listened. Presented options. Represented the value of the dealership and how service can be managed through your network of dealerships, regardless of us owning a Ford.
The difference between you and Ford of Cookeville was striking. As in far superior.
I’d recommend anyone go to you. I even wear my fancy new Don Franklin baseball hat.
It was fast
everything was great
Everyone is very nice. Curtis Pavlick is awesome very personable young man!!
Service representative were friendly and curtious
Always prompt and professional...explains service work in detail including recommendations.
Adam Capps was great!
No B.S.
Sales, service and every person we dealt with were very professional and super friendly …. I think they genuinely care about treating customers “like family”
The service is awesome.
Adam Capps was great when I bought my car.
Also the guy at the service department was so helpful.
I’m a Ford man. The service is on point and they do everything they can to help you.
Wonderful employees !
The service and friendliness of the staff
Very nice vehicles, and salesman Jordan Mann was very helpful and not pushy. Would recommend to any one. Thank you
Wonderful customer service. May want to consider making a bigger, better design sign regarding coupons, discounts, etc. Then place it at eye level in more than one location. The one on the counter at customer check in is a white piece of paper with black lettered wording. Which is probably effective if keys, other papers and forms, stapler and pens aren't laying on the counter sign blocking the wording of the sign. Typically I, as a customer have no reason to look at the counter when I drop the keys off. On checking out I look down to sign for my vehicle, at that point I may see the sign. Which may require duplicate, unneeded work by the employees.
Just sayin.