Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 11, 2026 — Rated 10 out of 10 by G.H. Don Franklin Ford - Service
What do you like about our products and services?

Curtis at service desk is awesome to work with

Report a concern   March 11, 2026 — Rated 10 out of 10 by K.G. Don Franklin Ford - Service
What do you like about our products and services?

ford dealer. I have a ford product.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Gregory Mattingly Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and had answers to every questions!

Report a concern   March 9, 2026 — Rated 10 out of 10 by L.S. Don Franklin Ford - Service
What do you like about our products and services?

Timely matter you got me in and the thorough job you all always do!

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.K. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The people are very friendly nice and do all they can to help.

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

F150!!!

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.C.A.C.P.L. Don Franklin Ford - Service
What do you like about our products and services?

Service is polite and get you in quickly.

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Honest, no pressure sales. Quality vehicles. Great offers on warranty

Report a concern   March 7, 2026 — Rated 10 out of 10 by Clifford Krider Don Franklin Ford - Service
What do you like about our products and services?

Great service!

Report a concern   March 7, 2026 — Rated 10 out of 10 by J.L. Don Franklin Ford - Service
What do you like about our products and services?

Professional, caring personnel.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Kimberly Patterson Don Franklin Ford - Service
What do you like about our products and services?

The guys in Columbia Ky always gets me in so fast when I call to schedule an oil change, we love these guys .

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.N. Don Franklin Ford - Service
What do you like about our products and services?

I like ford trucks but I drive a dodge

Report a concern   March 6, 2026 — Rated 10 out of 10 by Matt Gould Don Franklin Ford - Service
What do you like about our products and services?

Quick service. Had a 2 o'clock appointment and work was started at 2. Can't ask for more than that.

Report a concern   March 6, 2026 — Rated 9 out of 10 by M.M. Don Franklin Ford - Service
What do you like about our products and services?

They communicated very well on the repairs

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff and clean waiting room with complimentary coffee

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Job done as requested. Vehicle checked for recall. Also done

Report a concern   March 5, 2026 — Rated 10 out of 10 by R.L. Don Franklin Ford - Service
What do you like about our products and services?

Very good service.

Report a concern   March 4, 2026 — Rated 10 out of 10 by Gary Emberton Don Franklin Ford - Service
What do you like about our products and services?

Very courteous prompt And very knowledgeable about your vehicle and the new facility is very nice

Report a concern   March 4, 2026 — Rated 10 out of 10 by A.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Extremely Kind and Helpful. Gave a fair price on our trade in and very supportive in getting my new vehicle to us in another town to make it easier with our busy schedule.
Very efficient with the buying process.

Great experience

Report a concern   March 4, 2026 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

All of it

Report a concern   March 4, 2026 — Rated 10 out of 10 by W.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great service! Thank you!

Report a concern   March 4, 2026 — Rated 10 out of 10 by G.H. Don Franklin Ford - Service
What do you like about our products and services?

Efficiency. Courtesy. Very willing to assist and resolve issues.

Report a concern   March 4, 2026 — Rated 10 out of 10 by C.C.C.C.F.C. Don Franklin Ford - Service
What do you like about our products and services?

Fast reliable good quality service

Report a concern   March 4, 2026 — Rated 10 out of 10 by C.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very responsive

Report a concern   March 2, 2026 — Rated 10 out of 10 by Wanda Franklin Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very easy to reach and talk to someone you will never feel pressured to buy

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.P. Don Franklin Ford - Service
What do you like about our products and services?

Quick and easy!! Everyone is a joy to deal with.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Brian Henson Don Franklin Ford - Service
What do you like about our products and services?

Always nice and respectful and get stuff done in a really quick manner.

Report a concern   March 1, 2026 — Rated 9 out of 10 by T.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Easy to work with, great customer service

Report a concern   March 1, 2026 — Rated 10 out of 10 by Byron Sanders Don Franklin Ford - Service
What do you like about our products and services?

Service u can count on . And will go the extra mile for you!

Report a concern   February 28, 2026 — Rated 10 out of 10 by Patricia Riddle Don Franklin Ford - Service
What do you like about our products and services?

Serve very was great! Curtis was our man this last time, awesome person!


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