Customer Testimonials
Made sure I got the service I needed. Went in thinking it was one thing and it ended up being something else. Saved me some money.
Fast friendly service
I like how they keep you posted on everything they are doing.
Tim in service is great. He is vey pleasant and knowledgeable.
They come and get my truck at work to change oil and bring it back when finished
People
Not pushy, very helpful salesman was new but he was so good tried so hard, again never pushy and I bought the car! Fair pricing very pleased with my experience
Fast and friendly service
Very friendly courteous staff that takes pride in wonderful customer service.
Service was fast and easy
Hometown dealer. Prompt service. Good prices
I love the convenience of coming into a clean place the waiting area is always clean, the employees are so nice who checks you in and out, I love they keep up with what I need to have that time and what I service I need the next time or how many more miles till then. Totally worth the 30 to 40 minute drive I have to get to Don Franklin in Bardstown. Appreciate all the employees for the job they do!
Great service, Jen does a fantastic job!
Always great service!
Friendly service.
Available inventory & ease of purchase
Great people give that pretty lady a raise
Always a good product and great sales service
Good friendly people. Got me in on time and got me finished in an hour.with what was done, that was quick.Thanks Don!
The help we got from Mike getting cars/suvs from other lots to meet our needs.
Usually very fast, friendly, and washes my car!
Friendly employees, reasonable price, work completed when said it would be.
Jen in the service department has always been great to work with.
Jen was extremely helpful and kept me informed about the issues with my car. Noah worked hard to determine the issue and then get it taken care of.
Customer service was great.
The mechanics were family friendly and awesome!!!!!
nice people
Ease of getting my car the routine oil change. The gentleman also fixed a little plate on the from bottom of the car.
Fast and friendly, Harley made my buying experience very easy. Thanks very much Janet Swan
The employees at Don Franklin are always nice and knowledgeable. I would recommend Don Franklin to anyone!
We recently traveled from out of state to purchase a vehicle. Everything was done easily and efficiently online. Josh stayed in touch with me throughout the process, and we scheduled a day for me to travel to pick up the vehicle. I can honestly say that I have never had a better experience. All of the paperwork was ready for me, so the process was very quick and easy. The service that I received from Josh and the finance department was outstanding. I highly recommend Don Franklin Bardstown if you are in the market for a new vehicle. We are so happy with our purchase and appreciate the service that we received. Thank you, Josh!