Customer Testimonials
Easy to call and set up appointments
You have always been honest with me
I recommend Don Franklin for anyone looking to buy a vehicle not only for purchase but the service you receive from the service department. They are the only ones who have looked at my car since the day i bought it there.
I am a GM owner 100%. I have owned around 30 GM vehicles and the last 8 were bought at Franklin Family. Great people to work with sales, service and parts. I really like working with David Brown, Stephen Tichenor, and Jenna VanAresdale.
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Always get it in and out quickly when service is required. They know me by face and name for the most part. Feels like they really care about their customers.
Tanya is great
Customer service is the best.
Quick service
Very friendly staff
The lady in the service department was the best i have ever dealt with this lady deserves a raise
The service dept is always fast, friendly and honest.
appointments always run right on time, I get text updates when my car is in service, and the folks that I talk to are friendly and very helpful (I am an idiot when it comes to cars, and they make it easy to understand).
Very easy to work with. Not pushy and Tanya was great. That’s my second purchase and I will be back in the future.
Your word was what you said it to be
Friendly
Tanya is always great to work with. She has helped us numerous times, as we are repeating customers with her.
easy
Friendly and professional staff
Excellent service on my Ford Edge
The staff anticipates issues and teaches care and maintainance.
Always excellent service and a friendly environment.
Jen communication was fantastic!
Fair price and done when promised
friendly
Jen was great. Work was done in timely manner
Quick service
Josh was great. The demand for new vehicles is out the roof and Josh communicated well with me the whole time and made sure the 3-hour drive was worth it.
Tanya LaRue helped us find just what we were looking for and went above and beyond to make sure it was perfect when it arrived at her location!!
The sales staff were well informed, not pushy. They were friendly and you felt relaxed around them.
Just bought a new Buick GX essence, and the salesperson ( Tanya Larue) was very knowledgeable, and look forward to the service.
Everything!!
They listen matter what!