Customer Testimonials
Friendly and courteous with my concerns The one I had yesterday I discovered was an error on my part. I want to apologize for any accusation I made in this error.
Very friendly & great service 🇺🇸😎
They got me in quick and took care of my problem
I was greeted warmly. The fast friendly service team took care of all of my vehicle needs. I was well informed about the services that were being provided, and the services that were being performed on my vehicle. The work on my vehicle was completed in a timely manner. Thanks team.
Professional, prompt, and timely service
Jena is the best advisor at the bardstown Don Franklin!
She went above and beyond for me & was SO nice during the entirety of the time my truck stayed at the shop.
The location
Checking in and out is easy. Jen kept me informed and very friendly
Fast, friendly service. Jen is awesome!
Very friendly staff
Go above and beyond with repairs
They are great products and the services always great and the people there have taken care of me since day one
Friendly and convenient
The friendly and very helpful staff especially Jen who works in the service department
Friendly and attentive to herds and issues as they arise.
Fast and friendly. Car wash is nice also
Willing to listen and go the extra mile to resolve a problem
I was very satisfied.
Professional service
Good service
Quick and friendly service advisors
Customer service
Always appreciate the warm, friendly, atmosphere when having a service appointment. Keep up the good work!!
Easy and fast for servicing
Professional staff. Ability to
Listen to customer.
Always willing to work with me
I like the fact that Don Franklin maintains a lifetime warranty on the drive train on the vehicles sold there
Customer service.
Service is excellent. Product is quality
I feel the salesperson went above and beyond to help find the vehicle I was looking for. The staff stayed after hours on a Saturday to get all of the documents taken care of. Very positive experience.