Customer Testimonials
My needs were met and recommendations given to fix my problem
Great service ! Very professional and friendly staff!
Fast courteous and they wash my car
Jen in the service dept always takes care of me and keeps me updated on the service that is happening.
Great service all around
Everything the service was fast and courteous and the customer service was excellent!! I will be back to get my service on my truck every time.
Awesome folks just feels like home !
Busy shop, best in Bardstown!
Very friendly and listens to your wants and needs
The waiting time for an oil change could be improved.
Service, product and most of all your staff.
Quick service
the service I have received has always been great the people that work there are wonderful always glad to answer any questions I might have and are polite and friendly
Trey was wonderful to work with!
Great service. Quick turnaround time. Ease of getting an appointment
we had a problem with first service, and james was very helpfull in getting it corrected, awesome job from service dept
It’s easy!
I was very impressed with my salesman Steve Tichenor. He was very polite, friendly and was very helpful. After I talked to him a few minutes I felt like I had known him for a long time. There was no pressure at all to buy the vehicle. I would highly recommend him to anyone wanting to buy a vehicle. Franklin Automotive had a big selection of vehicles and offered to bring in another vehicle I was interested in from another one of their dealerships.
The people are great. Everything else is average, honestly. If it wasn’t for Jena and Tanner then I would have just as much reason to go to another place
Had my oil changed and was on way before my scheduled time. They didn't try to sell me anything or tell me something was wrong to get something out of me!!
Noah and Tanner were very courteous, knowledgeable, and willing to help us purchase our 2021 Buick Encore for a fair price. Although we've only driven our car since we bought it yesterday, we look forward to it providing us a comfortable, fuel efficient ride for many miles to come.
Quick and reliable
Customer service awesome
The honesty of the sales personnel. The professionalism of the mechanics
Staff always helpful
Jena in service, Goes above and beyond to help people.
The professionalism and when asked approximate time of wait, very close to what's told.
Friendly and good service done in a timely manner.
Great bunch of people
The mechanices, service people and sales people are very polite, professional and courteous.