Customer Testimonials
That everything can be done in one visit
My service is always done quickly and I feel the job is done well. The staff is very friendly.
Great service friendly staff.
Rapid service for a nail in my tire. Reasonable price for fixing it. Friendly and reliable staff. Love Franklin Auto!
Professional, courteous and quick service for such a busy business.
Customer service Jen is the best!
Fast and simply
Awesome service
Nice to deal with
Do a good job
They keep you updated on what’s going on with your vehicle
Your service is and always guaranteed. When you think something is not done right they will show you what they did and explain it so you understand. They take time for every customer even though they are always backed up with so many customers in line.
I can always get my car in really quickly when I need them too and they do such. A wonderful job and everyone is always so nice.
Jenn is an excellent. She is always helpful and is very focused. She doesn’t miss a beat.
Worked my suburban in at the last minute for an oil change. Quick responses. Professional
Great and efficient service
Harley the salesman was great and like the inventory
Service was fast & associate at the front desk was super friendly and helpful!
Very nice and helpful people. Services done in a timely manner.
Friendly, easy to schedule, and prompt
The service has been sporadic a few times. Several times it has been fast and great but several times it has been terrible. One time it took 3 hours to get an oil change- and I had an appointment. This last visit was great, the advisor worked hard for me.
I love the knowledge of the service writer and the ability to take care of the problem and resolve it in a timely manner
Oil change and a tire sensor replacement in less than 30 minutes, not bad.
The person helping me went out of her way to make sure all my issues were taken care of. I left there knowing I was driving a safe truck.
I like the way the service department takes the time to help customers.
Brandon was an exceptional sales representative and was very supportive and helpful along our journey and made sure everything was top tier
Everyone is friendly and helpful and you have a nice waiting area. Also, I love how knowledgeable Jenna is.! I feel like my car is in good hands!
Quick and easy oil changes!
I really like the warranty package they offer once you get in with finance. Everyone is so friendly and helps you find what you're looking for within your budget. My sales person was Chuck Young and he truly helped me find the SUV I wanted...
They were fast and very friendly