Customer Testimonials
Everything went perfectly smooth and quick!! I messaged and told them what I wanted and they got them ready let me try them and had me approved and in the car the same day! I’m in love with my new vehicle and will definitely use them in the future!
Very fast
I like the way my adviser. James went above and beyond to find the part that I needed.
Took less time than expected.
efficient and friendly
very freindly an fast service
Quick and easy
The Bardstown location service shop provides fast and courteous service. Jenn (service advisor) is amazing.
Great service
Fast, friendly service.
Trustworthy and fast
Thankful for the service we had and the kindness. I will recommend Don Franklin to others
Very friendly staff and treat you like family! This makes my 5th vehicle purchased from Don Franklin and they will continue to receive my business for years to come!
They make sure my vehicle is current on maintenance and is road ready.
Mike is a killer salesman and will forever send people his way!
Jen in the service department is top notch. Very professional and kept me informed the whole way. She has a great personality and as I watched her work she was multitasking and getting the job done. you have a quality employee with her.
A ++++
The family atmosphere was so easy to talk to people and there was no rush or may I say vultures coming at us forcing us to purchase something other than what we wanted..
We already had our minds up on what we liked and wanted to see. Our salesman Brandon was great and understanding on what we wanted and for what we asked for.
I would recommend anyone to visit Don Franklin if you are looking to purchase a new or used vehicle.
Service team great
Devin Boone was very good and helpful to work with.
Harley was Very professional and knowledgeable throughout helping us choose a vehicle!! We were welcomed and respected through the entire process!
very good services and helpfull in selecting a vehicle that fit my needs
He found exactly what I wanted
Quick and easy
I loved the Chevy trax Mike showedme
Service Advisor Tim Perkins was professional, courteous and responded in a timely manner. I appreciate the great customer service he provided.
Tanner was very friendly and knowledgeable
Took my car to a different dealership, they kelp it for almost a week, charged me 350.00 and had the same problems in a few weeks. Brought it to you and was fixed while I waited. Thank you.
Your team went above and beyond to service my car. I was scheduled to have a screw removed from my tire, but while I was there, I requested to also have my oil changed. They agreed to do so without hesitation. Also, having my car wash at the end was a nice touch. You all are greatly appreciated.
Personal and very good communication.
Very nice, like new condition, non-pushy salesmen. Entire experience was wonderful and laid back.