Customer Testimonials
The 15 lifetime warranty if u do everything
Great customer service and communication.
Fast, easy to schedule. Affordable .
Harley made this a one stop shop.
He was very simple to deal with.
They gave me a great appraisal on the trade.
They made the transaction simple by sending me all of the documents via email, for me to review.
Once we reviewed them and agreed on what needed to be changed, they corrected it and sent it back to me.
I literally have only spent 20 minutes at the dealership.
I will definitely shop here again.
Don Franklin is a great place to have your G.M. product serviced or repaired. The service department staff are courteous and knowledgeable.
was real easy to work with , not pushy or in a hurry, belive it or not i think i got a good deal, Thanks to Harley
Fast friendly service
Fast and friendly service as always! I’d recommend Don Franklin to anyone for their service needs.
Fast and friendly service and prices were very reasonable
Everything they have done so far
The service department always provides excellent customer service. Great communication during service. Jen is amazing at her job!
Always fairly priced and courteous service
Friendly service
Friendly manner in which everyone seems to have at the Bardstown facility.
It was very good thanks all hands down
Tanner is great
The service dept is always courteous, fast and honest with me. Couldn't be happier.
Don Franklin is always wonderful to work around a busy schedule. They always get me in and complete my oil changes quickly. When there was an issue with my car's turbo engine Don Franklin made sure to order parts and start working on it. While my car was being worked on, GM offered to cover the cost of a rental to get me back to my busy schedule 3 states away. Although there was a bumpy road getting the parts in, Don Franklin kept me up to date with what was going on every step of the way.
I have had service done in two different Don Franklin dealerships. All of the people at both dealerships were great. They are helpful and super nice. I will buy from Don Franklin again!
Very good service.
good service
Great people and awesome service! Very accommodating even with 2 small kids!
Your service department goes above and beyond
I had a really great experience getting my oil changed. Your service writer went out of her way to help with a problem I had. I have heard a lot of good things about Don Franklin. I will happily recommend your service department to everyoneI know! Thanks again for being there for me.
I treat you with respect.
Sales people knowledgeable and experienced. Very helpful.
Friendly and awesome people!!
No high pressure sales Man.
Great transaction !!!! I would recommend

Always friendly service, no pressure experience