Customer Testimonials
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Curtesy and professional
Don Franklin in Bardstown has always treated me and my family fair. They have great customer service and have earned my business.
Both the salesman and manager was very helpful in answering all my questions and working with me to find the right vehicle to fit my needs.
A great experience at this dealership. Everyone was friendly plus I got my service done on my vehicle pretty quickly.
I absolutely love my vehicle and the service was fantastic. He was very helpful and helped me get my perfect SUV.
Easy to work with and very friendly.
The ability to walk in and receive fast friendly high-quality auto service is a big benefit here.
Service department was quick to get me in and keep me updated on the progress of the process.
Continue to get excellent service from this place. Friendly counts more than anything
Friendly and knowledgeable staff
Don Franklin Bardstown Ky always have good customer service. Very nice people to purchase a vehicle from. I’m always satisfied when leaving.
Friendly, quick and efficient
Quality products and quick services!
I was very happy with the cost of my oil change, tire rotation and inspection at Don Franklin Bardstown Express
Prompt service
Don Franklin has always treated me as if I'm their top priority, even if I'm only scheduled for regular maintenance. Buisness is always fair and, most important of all, honest. I have dealt with many other dealerships in the past, and have been sorely disappointed with customer service, shady buisness practices and unnecessary billing, to the point that I have become leery of dealerships in general. BUT, Don Franklin has changed my opinion wholly. I trust them to be timely, fair, honest and always polite and accommodating. I also ALWAYS appreciate that they return my vehicle to me CLEANER than when I dropped it off. They gIve it a good (and complimentary) wash after service is completed, and those are the little things that make them a top notch dealership.
Always nice and very helpful
They have everything that you could possibly need your for vehicle. Also everyone is extremely nice!
They're honesty, supportive, customer commitment, detail oriented, and show willingness to help customers. Don Franklin is in a elite class when it comes to making customers happy and fully satisfied.
Convenience. Also friendly service personnel.
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GM parts fast friendly service
I like that the employees are so knowledgeable and helpful, and always very kind.
Very clean and nice dealership. I was greeted very kindly and efficiently. Very pleasant experience.
We have been doing business with you for years bought several new vehicles from you it was reasonable good job On my Camaro 2023 but didn’t wash it 2 hrs
Thank you Jen and service guys in garage at Bardstown and all you do! Josh also in sales! You both are great and we appreciate all you do!
Good oil products, knowledgeable and friendly staff. Service has always been good.
Yall fixed the problem.
Friendly service and helpful associates