Don Franklin Bardstown
120 W John Rowan Blvd
Bardstown
KY 40004
United States

Customer Testimonials

Report a concern   January 19, 2025 — Rated 10 out of 10 by John Morgan Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone was friendly and knowledgeable. I was in and out before I knew it.

Report a concern   January 19, 2025 — Rated 10 out of 10 by Janice Sanders Don Franklin Bardstown Sales Department
What do you like about our products and services?

So far I love my 2020 Escape And Stephan was fantastic

Report a concern   January 17, 2025 — Rated 10 out of 10 by D.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Great customer care

Report a concern   January 17, 2025 — Rated 10 out of 10 by N.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Jamie was very courteous and informative!. And my car came back cleaner than it was when I brought it in!

Report a concern   January 17, 2025 — Rated 10 out of 10 by Wayne Reece Don Franklin Bardstown - Service
What do you like about our products and services?

Great service

Report a concern   January 16, 2025 — Rated 10 out of 10 by E.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Timeless service and smooth buying process.

Report a concern   January 16, 2025 — Rated 10 out of 10 by R.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Everyone was very nice

Report a concern   January 16, 2025 — Rated 10 out of 10 by Michael Jones Don Franklin Bardstown - Service
What do you like about our products and services?

Good service advisor

Report a concern   January 14, 2025 — Rated 10 out of 10 by B.B. Don Franklin Bardstown - Service
What do you like about our products and services?

First of all, this was my first visit as we have recently moved to Kentucky. From being greeted at the customer service desk to meeting the assigned technician, I felt I was being treated by professionals.

Report a concern   January 14, 2025 — Rated 10 out of 10 by J.A.M. Don Franklin Bardstown - Service
What do you like about our products and services?

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Report a concern   January 14, 2025 — Rated 10 out of 10 by P.C. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Customer service and proximity.

Report a concern   January 14, 2025 — Rated 10 out of 10 by Leslie Boone Don Franklin Bardstown - Service
What do you like about our products and services?

I usually go through Jen for service and she is wonderful to work with. Always gets me in asap and is very polite. I really appreciate her helpfulness.

Report a concern   January 14, 2025 — Rated 10 out of 10 by S.L. Don Franklin Bardstown Sales Department
What do you like about our products and services?

I am biased, I work there!

Report a concern   January 14, 2025 — Rated 10 out of 10 by Donna Armstrong Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is so helpful & knowledgeable . I feel very welcomed!

Report a concern   January 12, 2025 — Rated 10 out of 10 by S.E. Don Franklin Bardstown - Service
What do you like about our products and services?

I was taken care of immediately.
was in and out in faster than I ever imagined.
And they were extremely busy.
All was perfect

Report a concern   January 10, 2025 — Rated 10 out of 10 by M.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and prompt

Report a concern   January 10, 2025 — Rated 10 out of 10 by Joseph Spalding Don Franklin Bardstown - Service
What do you like about our products and services?

It was easy to make an appointment, the work was done in a timely manner and the price was a bit of a surprise but not shocking. My only disappointment was I had two different filters replaced and neither was ever shown to me. I also would have liked to know the condition of my brakes but never mentioned either. These items show and express
professionism.

Report a concern   January 10, 2025 — Rated 9 out of 10 by S.T. Don Franklin Bardstown - Service
What do you like about our products and services?

I like being able to get serviced quickly, but feel the services are overpriced.

Report a concern   January 10, 2025 — Rated 9 out of 10 by Sidney Shouse Don Franklin Bardstown - Service
What do you like about our products and services?

Guaranteed products and very professional and friendly

Report a concern   January 10, 2025 — Rated 10 out of 10 by N.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Good quality parts and good service

Report a concern   January 10, 2025 — Rated 10 out of 10 by B.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick & easy!

Report a concern   January 8, 2025 — Rated 10 out of 10 by Trever Miller Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and friendly service!

Report a concern   January 7, 2025 — Rated 10 out of 10 by A.F. Don Franklin Bardstown Sales Department
What do you like about our products and services?

Great customer service and a company that stands behind the vehicles they sell.

Report a concern   January 6, 2025 — Rated 10 out of 10 by D.H. Don Franklin Bardstown - Service
What do you like about our products and services?

They are all business but also kind and helpful. The industry they are in is in high demand. Everyone has busy schedules and depends on having their vehicle. Thank you for quick and dependable service!

Report a concern   January 5, 2025 — Rated 10 out of 10 by Mary Railey Don Franklin Bardstown - Service
What do you like about our products and services?

Even though they were very busy that day and I just needed a oil change they got me in and out there

Report a concern   January 5, 2025 — Rated 9 out of 10 by R.O. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly staff

Report a concern   January 5, 2025 — Rated 10 out of 10 by S.C. Don Franklin Bardstown - Service
What do you like about our products and services?

It took longer than expected to change my oil and trans flush they apologize to me it was ok it happens

Report a concern   January 4, 2025 — Rated 10 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

GREAT SERVICE AND QUICK REPAIR

Report a concern   January 3, 2025 — Rated 10 out of 10 by C.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Timely and effective

Report a concern   January 3, 2025 — Rated 10 out of 10 by Pamela Thomas Don Franklin Bardstown Sales Department
What do you like about our products and services?

Very friendly and professional staff that are able to assist and answer questions. I was able to receive prompt attention to all my needs.


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