Customer Testimonials
Very friendly and prompt service. I had to wait for a part but the reschedule went without a hitch, the repair was under warranty and the gentleman who assisted me through it all was so polite and knowledgeable. Thank you for having such a wonderful person on your staff.
keep me informed on what was going on
Fast and accurate service
Great service, this trip was really fast
Everyone is friendly. Quick and fast service.
Outstanding service. Jenna is extremely helpful, respectful, and knowledgeable. I only go to Franklin because of great she is.
Service was great and fast.
Close to my home. Very accomodating and friendly.
Good people
Clerks and salespeople are friendly and helpful. The service center doesn’t try to oversell you. Fair prices on vehicles and service.
Everyone nice
Genuine GM parts and great customer service
All
Fast service. Appreciated
Very professional and great service
I appreciate the consistently friendly and helpful customer service. Everyone is professional and willing to answer my questions without making me feel rushed or pressured. I also like that you don’t try to upsell Services. I don’t need. There’s a level of honesty trust that keeps me coming back. I always feel like my vehicle is in good hands
We learned some new things about our new car that we did not know about. Service person who took care of us seem to know a lot about how the car worked and answered all our question about the service that we were there for.
No pressure
I was disappointed that it took them so long to give me a loner other than that I’m ok
Great place
The friendly service. If something is not right, they make it right. We have purchased several vehicles at the Bardstown location and will continue to do so.
I don’t like having to make an appointment for an oil change that is sometimes 2 weeks out. I understand the service department can be very busy but maybe hire some more people to just do oil changes. I appreciate that the place across the road was able to get me in so quickly. Everyone is nice and friendly. I like it when my car is washed.
The lady at the front is absolutely amazing
I'm a lifelong Chevy man. Franklin service has been top notch and on time from day one!
I like the friendliness,and service! Don’t add on things you don’t need and it’s def made me feel good about my purchase.
Trey Price was very professional and a nice guy. A friend of mine bought and suv from there.
I like how I told you what I wanted and you came through quickly.
Thank you
Process was fast, simple, and there was no pressure.
Trey was a fantastic salesman!! He went above me beyond with helping me!!
The people are fantastic!!!!
Friendly, helpful sales (Andrew). Went to smaller lot across the street and he drove us to larger lot and continued looking for vehicle we were looking for. Which we found and bought that day