Customer Testimonials
Always best to shop local. David gave me a great deal on my 2023 Enclave . Tanner found the SUV for me and made sure I was satisfied with the vehicle. He went out of his way to have a second key made for me and to detail my Enclave. I have bought many cars from Don Franklin and have no complaints from the service department . Jen takes care of me and I trust her too!
Friendly and speedy service
Customer service!
Tyler was an excellent sales rep … very patient with our indecisiveness. Answered all our questions and was nonstop in his efforts to show us what we were interested in. You guys need to know he’s a keeper of a sales rep. Chris as well. He took care of all the paperwork … explained each document that required signatures and made the process of purchasing a breeze. Very pleased with those I dealt with on Saturday to make this buy. Very nice Toyota Camry and the boss loves it. Thanks for all you do for your customers. We made new friends at Don Franklin Bardstown.
great service
Very quick and accurate!!
Devin was an awesome salesman! He went above and beyond and was kind the whole time.
Profession courteous no pressure
Courtesy of staff fair dealing
I have had my third Buick from the dealership and they always treat me great I’m an old lady and I don’t have many miles on my car, but it had been five or six months since my last oil change. I had an appointment and I was not there anymore than 45 minutes quick and friendly service.
Always great
They were quick.
You help keep our car working well.
Jen is the best she ensures I stay compliant for my warranty. I really don't deal with anyone else. Service dept is excellent too.
Efficient routine service for vehicle purchased at Don Franklin.
Friendly service
Availability, friendliness!
Warranty
Helpful and good prices for good quality
Products are top notch and the service in the express center is outstanding
I trusted Mr.church bought 2 cars from him before and he listened to what I needed.
Staff was courteous n friendly.
Good friendly service
Great Experience overall
I appreciate getting in quickly and staying informed on the vehicle.
Love the staff and quality of vehicles to choose from
Professional but friendly and true full
Brandon and the service guy was awesome
Tanner was very helpful finding a vehicle to fit my needs. David made me a great deal and now I own an Enclave. Cris was helpful with the process as well . Whenever I need service in pass Jen is on top of things for me too!
Friendly and personable service