Customer Testimonials
Good experience with the sales person. Sales Manager was good; no issues. But over two hours waiting to sign a few papers give a check was not something I expected.
The staff are very polite and helpful. Your products are guaranteed and all areas were covered with speed. Very pleased with the results.
Jena is the perfect person for her job in the service department. She is kind, polite, efficient and takes the time from her busy job to explain things to the customer. My car has been serviced there for 9 years and I have always been satisfied with the whole experience.
Quick and efficient service and friendly and helpful staff.
Fast an friendly
Fast and dependable
Friendly ,professional, prompt, their family to me.
Employees were very punctual. Mechanics did exactly what I wanted and service reps did not waste time
I’ve always had good service since I had my car
The customer service was second to none.
The service department. The service writers.
Everyone had a positive attitude and very helpful
Friendly staff, great car selection.
As a single woman I didn’t feel pushed or harassed into a purchase. They answered all my questions. Wonderful car buying experience!
The salesman was very friendly and nice.
very professional and respectful
Everyone is always very professional and kind, we got our camera fixed very quickly and efficiently.
Quick and efficient
Nobody is perfect, but you can sense there is a true desire to take care of the customer and represent the company, not trying to impose repairs that aren’t necessarily needed, and honest enough to believe if a repair is necessary it is. Integrity and character is exceptional for this day. God Bless, Joe
Convenient, staff friendly and quick serivces
I have dealt a lot with Don Franklin in Bardstown or several years I have bought multiple vehicles the vehicles were over high quality and the service I got and I’m still getting a second to thank you from your faithful customer Robert Wilson
My wife’s favorite vehicle ever is her Traverse
Great service department
Yes
Jen is a great help!
Great experience, efficient, great personalities. Amazing deal. I would recommend this dealership to friends.
Very friendly car dealership
Great line of vehicles and great customer service.
More than anything, I value your service rep, Jena, for her thorough and professional communication and help with any issues I have with my vehicles.
Friendly service and understandable explanations. Timely as well
I stopped by for an oil change without an appointment, they were very quick and helpful!

I shop DF.because of Dave Brown and Josh Barrett. Been treated right, so keep coming back.