Customer Testimonials
I went to drop my truck off the day before a recall service appointment. One of the techs drove it into the bay while I was filling out paperwork. I didn’t plan to wait for it, but they had it done in about 15 minutes, so I drove it home. First time getting service there and I’m pleased with how it went.
Always good service & applies coupons with no problem.
Jena was very helpful in stating the various problems to be repaired and scheduling the appointment. She also knew the current status of the repair work when I checked.
I believe Michael was listed for the repair work. Pleased with the results.
Many of our Chevrolets have been purchased from and serviced by Don Franklin Chevrolet!
Don Franklin has such a good selection of vehicle. The sales people we talked to were very helpful.
The service is always the best.
Worked with my warranty company to get my repairs done. Very friendly service employees.
I like the quick lane so I don’t have to have a appointment
Service Department did an excellent job installing the towing hitch.
Fast couterious service, everything was done satisfactorily.
I absolutely Love my new Trax and the sales team, Devin for sure, went above and beyond to assist us in buying my 1st new car . My husband and I will be recommending Don Franklin to everyone ☺️
Absolutely best front desk service personnel. Those ladies are fantastic.
Good place to do business with friendly people. Trey made it easy and knew his product.
Great service good people
Quick and fast service! Friendly and helpful.
The only reason why I travel to Don Franklin Bardstown for my service is because of Service Advisor Jena Vanarsdale. Honesty goes a long way.
I like the convience of not needing an appointment to get my oil changed
Take great care of our vehicles and even wash them before we leave the lot. Thank you.
Excellence service and auto
The entire staff was very friendly and helpful.
Friendly and so far, honest service.
Fast and easy
Quick and convenient
First visit for oil change etc there was no waiting to get in and service was great. Everyone was very nice and explained what was to be done at this visit.
Everyone I have had the honor to cross paths with has been very kind and always lets me know when up coming maintenance needs to be done on my truck.
Great service experience all around. I was in and out in no time. Jena and team kept the wheels turning, keep up the great work!
Like that you use Gm parts and do excellent service in service department
The best trucks on the road are Chevrolet
That they take time to listen to the customer .
The service personnel are phenomenal. They go above and beyond to make sure everything is completed in a timely manner
Devin was great to work with. Top notch service, he went above and beyond to make sure we were comfortable.