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Customer Testimonials
Really like my new Vibe Orbea
Love how friendly and casual you are. Love how you had bikes ready to test. Love that you have components in stock, ready for me to grab and install. Love being able to try on helmets.
Awesome service. Care about your bike!
Helpful staff!
Your staff is friendly and excellent.
The entire store has a relaxed and helpful vibe.
It's a cool place to be.
You are friendly, knowledgeable and helpful in helping the customer to make bicycle Purchase decision.
You were very accommodating and able to work in a quick fix. Another location said it would be over 2 weeks out. I appreciated the excellent customer service.
Very helpful customer service!
Great customer experience from Tom and Jamie.
Knowledgeable staff and good selection
Nice quality product selection. Service is the best vs competition. Fast and friendly.
Good personal service
The staff are incredibly knowledgeable and friendly. They take the time to address the repairs and also educate my son on bike maintenance.
Very fast service. Nice people!
Great bike people selling and servicing great bikes.
Very thorough. Fixed all the chirps and squeals and gave everything a good sparkling clean
Friendly, helpful, great service staff. Always get good advice on oddball bike problems.
We had such great service when we went to purchase a new, adult sized bike for our daughter. Thanks to Max who was friendly and professional and willing to go the extra mile to make sure we got the most appropriate bike!
We started coming to you after having several stereotypical "bike shop" experiences at our "usual" LBS. We've been super happy with Richfield Freewheel, despite it requiring a drive.
Timely and knowledgeable
Always great service at Freewheel Richfield! Brought a bicycle in for help with some upgrades and had it back the same day.
Client friendly!
Knowledgeable and to the point.
Friendly staff and willing to
Help. Notice another issue with my tire and asked if I Wanted it fixed! Yes please!
I frequent 4 different Freewheel stores and I’ve consistently found Freewheel to have knowledgeable sales & service staff. They never try to sell me something I don’t need - instead they give it to me straight. I trust their recommendations and they provide great products. Keep up the good work, Freewheel!
Great customer service and always incredible work
Great variety, and people with good knowledge. Not just trying to sell things.
Excellent, fast service! Very accommodating staff.
A wide range of quality products, knowledgeable and friendly staff offering outstanding customer service.
Tom was amazing to work with. A salesperson who cares and is very personable. Very helpful through the whole process and willing to educate us as needed to figure out which bike would meet our needs the best. And very helpful to find all the different parts of our purchase with COVID time shortages…. AND Andrew was equally helpful and just a pleasure to work with. We some job setting up our bikes. Big THANK YOUs to both!