Customer Testimonials

Friendly helpful staff
thank you

Good selection and great service.

Very friendly and knowledgeable staff. Great to work with and helped me with all of my questions.

Great customer service, helped upon walking in the door. Knowledgeable employees, and good service offerings for servicing the bike within the next year. Helped assemble our Honey Bee and load our bike and trailer into the truck. Excellent service all round!

Great service. Fixed my bike within 15 minutes of dropping it off.

Great products and great, friendly, and knowledgable service.

Did what was necessary & didn't recommend unneeded services!

friendly, knowledgeable service and low-pressure sales reps

Good quick service

Fantastic, helpful staff that made me feel comfy to explore my options in the store. My new bike was built the same day!

Knowledgeable staff. Attentive service. They could definitely benefit from a larger store and more staff.

Tom was great! He was honest about what type of bike would work best for my boyfriend and my needs and was helpful explaining the differences between the bikes we looked at!

I so appreciate each employee I encountered during my purchase. I started with the Eden Prairie location looking for a bike for my teenage daughter. They didn't have a women's small but suggested I try Richfield since it looked like they had one. I called Richfield and they didn't have any but located a mens xs in the warehouse and had it shipped to their store the next day. Every employee on the phone and in the store were friendly and helpful. With bike shortages everywhere and needing a smaller size I couldn't be happier with the above and beyond service I received ensuring I was able to purchase a quality bike for my daughter.

they were very help full to fix my son bike and very fast.
thank you

Great selection, quick service, exceeded my expectations on multiple occasions.

Quick, professional service, and good stock of items I could not find elsewhere

Max the worker I was with was very helping with the information he also was very cool to work with

You had the product we wanted at a fair price. Great customer service and a local business.

On a very busy Saturday I was greeted immediately, the mechanic diagnosed the repair need for my bike right away, and had me back riding within minutes. You made a loyal customer, and I will be back.

The repair was completed within the estimated time and less than the estimated cost.

Friendly and helpful service! Yes!

I went in for a gift and the staff was incredibly nice and helpful! I highly recommend going to this location.

Very friendly and helpful to someone new to the city and to biking.

Excellent, fast service!

The knowledge of your products that your kind staff has.
Their willingness to patiently listen and give positive answers.
Their honest assessment of products.

Very knowledgeable about the part that I needed for my wheel. Told me what I needed exactly! I Went to another store and they did not know what part or who made a part for making a single speed spacer kit.

Friendly customer service, especially Tom! Super knowledgeable as well.

knowledgeable staff

Convenience, quality of products, friendly staff

Jamie was very helpful and supportive. He worked with me patiently to get the bike that might be best for me.