Customer Testimonials

Excellent repair services.

Excellent products and knowledgeable staff.

Quickly done

Full service store.
Patient, professional, knowledgeable staff with excellent communication skills.

First year free bike tune up for my kiddos bike was a great service.

Tom was fantastic, thank you.

The customer service person is one of the most approachable and personable I've ever encountered in s a bike shop, very friendly and knowledgeable.

Everyone was friendly, knowledgeable, and professional. And my service was done ahead of schedule.

Professional knowledgeable people working here. Feel like they have my best interest in mind when talking to me about my cycling needs. Great products!!

Buying my Orbea bike was a really positive experience! Matt was patient, helpful, and generous with his time.

Good local business.

The people. Freewheel is a big company. So is REI. Unlike REI, I can go into Freewheel and make a connection with someone that knows bikes and biking who takes some time to know me. That makes all the difference. Without that, I’ll just order online with whoever has the best price. With the stores so busy it’s easy to loose that staff connection. Please fight with all you have to keep it real and personal, despite the overwhelming demand.

Products I need are readily available. Fast and reliable service and the staffs are friendly.

Andrew Chaffee is the most knowledgable bike guy in the Twin Cities!

Really enjoying my new bike!

Good customer service and quality bikes

easy going workers!

Wonderful staff, great customer service, and excellent products!

Thank you!

Good selection, knowledgeable people, and good service.

Great group of people there to help and steer you in the right direction. I purchased a brand new Trek mountain bike from these guys. Super informative and not just there to keep selling me stuff. The gentlemen actually told me to talk, not run, into the sport of cycling since I was new. He could have sold me one of everything just to turn a profit, but he didn't and I am very grateful for that. I will be making the 1 hour drive back here for all my cycling needs in the future.

I couldn’t have been more impressed with the service I received from the shop. Everyone I interacted with was top notch!

Excellent Customer Service. My bike repair was completed on the day promised. When I picked-up my bike, the technician took the time to exchange my seat for me. In addition, he helped me place my bike into the back of my vehicle.

Knowledgeable staff for bikes and repairs

Friendly and informative.

Very good service.

Friendly and knowledgeable staff. Came through with an excellent bike and I couldn’t be happier.

I received helpful and knowledgeable service here.

Nice employees and friendly atmosphere.

Knowledgeable, courteous staff and good selection of parts and accessories.

Quick turnaround. Good price.