Customer Testimonials

Excellent work staff and technicians

It was fast and done right

I do like the service and helpfullness at Freewheel. I just rode my e-bike that I picked up from a tune up yesterday. Only problem was the seat had been raised considerably and I almost fell over trying to get on. I may have shrunk some from last year but not that much. I assume it was test ridden or maybe it had loosened up. But all is good

Third bike purchased at Freewheel. Staff is great and always super helpful.

Great products and overall good service. There have been times that the staff could have acknowledged me entering the store and still kept servicing the person they were helping.

Great service - going to make this my local stop for all needs biking!

Fantastic customer service!

Very knowledgeable and friendly service. I appreciate that they diagnose what needs to be fixed or tuned up and only work on what is needed.

Great helpful bike store!!

Very helpful and knowledgeable technician

Jaimie was very helpful and informative.

Freewheel Bike Richfield Rocks!!

Friendly and knowledgeable workers.

Everything; of course, Andrew is the most exceptional expert that I've met in 50 years of patronizing shops for help with adult bicycling.

Excellent and fast service - same as always, great team and they always get you in and out fast and riding again!

Good selection of high quality products at fair prices, and good, friendly service.

Great brands and people.

Well I haven’t ridden the bike but it seems like it’s a new bike and for a reasonable price. Communication was great too. I’m a big fan of Freewheel.

Highly qualified staff!

Great service! Would shop again

Mat is always on top of it and very helpful. When you walk in he knows your name and is so knowledgeable and straight forward. Bends over backwards to make things work for you. The rest of the staff has also been great. Over the years we purchase over a dozen of bikes from Penn Cycle and now Freewheel Cycle.

The service at this shop is always exceptional. Friendly, fast and knowledgeable staff. Andrew is the best!

Your Richfield location staff are the best. Dan and Andrew helped me out huge yesterday with a quick fix. They always do. The best. I tell everyone I can to got to Richfield Freewheel.

Friendly, thoughtful service. Andrew is always helpful

Honest, expertise, reliable, reasonably priced, friendly.

The tune up and new tires on my bike are amazing. Bike is purring like a Ferrari. Appreciate the attention to detail, great customer service and fair price. Thank you for such outstanding work!

The staff was knowledgeable, helpful and solved all the problems.

I feel very comfortable having my bike serviced at Freewheel Richfield. The staff are attentive, courteous and knowledgeable. I think getting regular bike maintenance done there will ensure my bike is always in good riding condition and ready for enjoyable riding.

Your staff is always very knowledgeable and helpful about installations

It’s a well stocked shop. They sell you what you need. No more, no less.