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Customer Testimonials
The service was fast and professional. They even quickly installed the inner tube that I bought. Little things like that done cheerfully make Freewheel on Penn the only bike store I go to.
Knowledgeable and friendly service at an affordable rate.
Consistently good customer service and products
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Friendly, knowledgeable and helpful staff!
The gentleman who helped me find my new bike was outstanding.
Good problem solvers!
The products are high end and fairly priced. The service provided is helpful and informs our decisions. There is a good variety of merchandise to choose from.
The Richfield team is professional, proactive and genuine.
Let’s give them all a pay raise and PTO paid day
Friendly, knowledgeable, and super helpful repairing my bike!!
Fast, efficient, quality service
Expert and fast repair of my e-bike….riding better than ever!
fast and affordable
Daniel and other team members at Freewheel were friendly professional and got done what was needed right away.
Friendly, knowledgeable staff. Really quick service
Knowledgeable technicians diagnosed shifting issue and in understandable language explained recommendations for parts and adjustments. Service was done promptly and techs were very courteous
I got an honest evaluation and a speedy fix of my bike.
Trustworthy. Knowledgeable staff. Courteous service.
Attention to detail. Friendly and knowledgeable staff. Would shop again and refer friends and family.
Helpful people. They seem like they are pretty busy but still get it all done. So far, so good! :)
Always friendly and knowledgeable service. Every time I walk in someone greets me, answers my questions and solves my problem quickly.
Service was quick, informative, and affordable!
Responsive, knowledgeable, and fairly priced
Very knowledgeable staff to help me DIY
Great Service!
Friendly, fast, knowledgeable service. Accommodating for extenuating circumstances. Fair pricing.
Hello!
We were greeted upon entry to the shop. The bike shop is very clean, well organized and offered multiple options for bikes and gear. We appreciated the accessory discount with the purchase of my new bike.
It was time for me to make the move from a 27" bike to a 29" bike.
We worked with Andrew who was extremely patient, knowledgeable, encouraging and flexible. He directed me to a nearby park for test rides, which was a great way to help with decision making.
Thank you for a great purchase experience.
Debbie
Fast friendly service. Good collection of accessories. Convenient location.
I’ve bought 4 bikes from Freewheel—all great bikes—have had fantastic service for them all
I always feel welcome at Freewheel Richfield. The staff are friendly and knowledgeable and the service work is first rate.