Customer Testimonials

Friendliest and best service anywhere.

I went into the shop twice and both times I had the best customer service. They were so kind and helpful. I will be telling everyone to take their bikes there.

Andrew was awesome. Went out of his way to solve my dropper post that was slipping down - I really appreciated the service!

Very friendly and fast service

Extremely friendly service

Our young daughter's bike had a flat. We got there when the store opened and they fixed it in 20 minutes and we were biking again. Thank you so much for he quick service!!!

Excellent, patient, knowledgeable staff.

Great staff who are super helpful and friendly.

Friendly, knowledgeable service and advice.

The staff is great. Super helpful. They even remember my name!

They made it fun while explaining what was wrong with my tire. They didn’t try to upsell me anything like other bike shops and were helpful when I asked them a technical question about my bike.

Fast, helpful, friendly, and had everything I needed plus a great solution for a problem I was having!

I always get the help that I need.

I came in a couple of times to test ride different models and get sized for an MTB. I worked with Matt both times, and he was extremely helpful, did not pressure me at any point, and ultimately made the buying process a breeze.

Price and service turn times

Great trek bike at a great price. Guys in the shop listened to what I wanted in a bike and accessories. Thanks!!

Personalble staff - feels like my small town shop

The salesman was extremely helpful and knowledgeable and made the experience of buying a new bike fun! Thank you!

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Matt helped me get my bike dialed before a race and the mechanics did an amazing job:) I’m super thankful to have this bike shop in my neighborhood:) I’ve had nothing but positive experiences with Richfield Freewheel.

Very helpful, friendly salesman.

Every single gentleman was helpful in so many ways ....explaining the advantages of different seats to me , ordering the correct seat the installing the seat . Then he wanted me to ride it in the parking lot to be sure of the height and that he adjusted . Just old fashioned service ...making the customer feel very cared for . Thank you so much

From start to finish my experience was great. Jamie listened to my needs, and then went through extra mile to find me a bike that would save me money. When I went to pick up my new bike the team was helpful and got me on my way. Thank for the great service

Freewheel has a great selection of bikes and the staff are knowledgeable, friendly and professional. Highly recommended!

The bike tech took time out to quickly fix my gear problem by making a quick adjustment. I just dropped in and he helped me right away. Great service

A fantastic sales team helped me choose a Salsa brand road bike. I yrode 20 miles on it today! A great value and so comfortable for my 5’2” frame.

Matt helped us and was amazing. Not pushing us in any direction but really trying to help us find the best bike.

You guys always know what you're talking about. Matt helped me this year. He was knowledgeable, friendly and practical. Keep him around!

Great service always. Very much appreciated.

Helpful customer service.