- Phone: 6128667540
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Customer Testimonials
Always friendly and eager to help! We didn't buy our Trek bikes from this store, but their willingness to help and inform convinced us to consider the Trek brand. We found the exact bike desired (size and style) at the Roseville Freewheel, but without the service and dedication experienced at Richfield, we might have not purchased anything at all. I cannot stress enough the outstanding quality of the employees at Freewheel. We've been to Woodbury and Eagan stores, too and all the guys have been super friendly and helpful. Freewheel is the best bike store chain in the Twin Cities, hands down!
Very helpful staff. Timely service.
Local shop. Friendly.
Fast build and friendly service.
Knowledabke staff. My experience is that you always try to understand the customer need and then help solve for that - without trying to oversell products or services that aren’t really needed
Great customer service.
The staff is friendly and customer oriented
Very prompt and good repair service
They take the time to help you choose a good fit for a bike. Good selection of accessories. Very friendly service!
My wife and I came in to ask a for help finding her a new bike. She was a bit apprehensive from past experiences at other stores. The staff here we're friendly and informative. They did not as snobbish as we are fairly new to cycling. Will definitely be coming back.
Freewheel bike has a great selection of bikes and parts. Order online and pickup in store is very easy to use as well!
Very friendly and helpful staff. Our salesperson helped us from start to finish and then remembered me when I called later about a tuneup.
Staff was very friendly, helpful and explained all the things.
Friendly staff and quality assembly/repairs
The employees were very friendly and willing to help. The mechanic was able to fix my busted spoke in a very short time period.
Thanks
Staff is very educated, friendly and helpful.
Good range of products and First name removed was incredibly helpful, polite and friendly!
Tom! So helpful
Very helpful staff and quick service when I have needed something fixed on my bikes.
Thanks for taking care of us while we shopped for a bike for our daughter!
Friendly and knowledgeable staff. Brought bike in for repairs/tune up and they turned it around in the same day. Bike looked great and works great as well.
Unlike some shops I have used, Freewheel Richfield has always been upfront with what repairs/parts may be needed. They have several levels of basic service options, and each is very reasonably priced.
All their employees/bike techs are very knowledgeable and take time to learn what the customer needs or wants. Friendly and professional.
Great service
Great products but even better service and support. Tom at Richfield is an expert and his guidance and recommendations are gold.
First of all, it’s a very family friendly place, always easy to find what you need, and also the product is always high class 🎶 🚲
I orginally received the wrong color for a bike rack extender. The team helped me resolve the situation quickly and kindly. Top rate personal service.
The best staff around- very helpful and welcoming to a newbie mountain biker!
Helpful and knowledgeable.
Very knowledgeable sales man. We were able to test drive a couple of bikes on the streets around the shop.
The service personnel are willing to take on any mechanical challenge to resolve a problem for customers. My mother and I came in to get bicycle extension handles installed on her rollator, which is a fancy walker with a seat and hand brakes for safety. The brakes have cables running internally in the frame tubes making installing the extension handles rather complicated. The sales and service staff were so helpful and friendly solving our issue successfully. They're all great liaisons to the public in the bike community and the neighborhood community!