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Customer Testimonials
Appreciate the friendly and knowledgeable service at Freewheel Richfield (and the Seven Corners shop too). The Richfield location has become my go to shop as it's closer to my home.
Andrew Chaffe and the Richfield team keep my bike working: Shout out to Ben who handled service on my recent flat - He gingerly pointed out that my tires were @ 10 years old and ready to be replaced. Thanks to Ben for his attentiveness and great customer service. (Ummm - guess I hadn't been in for a tune-up lately.)
I'm on my 3rd Trek from Freewheel thanks to the helpful tips from Seven Corners' Marcy Levine. Recently I was discussing the benefits of e-bikes -- not yet.
It's a delight to go to Freewheel knowing I'll receive engaged customer service from knowledgeable people. It's refreshing and doesn't happen everywhere.
Yes, I'm a long-term fan of Freewheel. Your engaged staff and great customer service have kept me coming back for decades.
Tom was a wonderful sales associate, knowledgeable and nice to talk to.
They are very kind!
Prompt service, personable employees
Easy to use, well made.
ATttended to my need (replaceing a tube) quickly.
Friendly, knowledgeable and fast.
El mejor servicio y muy buena calidad de bicicletas.
Friendly staff, always look to resolve bike problems quickly. Simply experiencing their service attitude makes it likely I will buy equipment at Freewheel.
Friendly, helpful staff
Friendly
Fast
Good price
I'm super impressed with the service at this location. They also have never "up sold" us on anything. In fact, I often leave paying less than I thought I would. While we usually buy used bikes, when/if we buy a new one, we'll definitely come to Freewheel Richfield.
Knowledgeable staff
Your staff first and good product second
Knowledgeable staff with time for customer and quality products
The service is always top notch!
Best bike shop in the twin cities- hands down!
Up front Service
Friendly, knowledgeable staff
They did a great job getting my extremely stuck pedals off. Fun to work with.
I have been a customer for many years even before Freewheel Bike purchased Penn Cycle.
Every time I walk into the Richfield Store, the assistants listen to my concern and take care of my issues.
Service service service! You can buy parts online but the service makes it worth it to come into the store.
Great.staff and service!
I came in with a chain problem and walked out of there in 10 minutes. The staff was incredible and overall service was top notch.
Professional, friendly service, Great bikes!!
Outstanding services as always. Andrew and his team are on it...always!
Good customer service.
The service here is great! Came in with a flat tire. They replace the inner tube a had us out the door in a very short time frame. Price was reasonable for walk in service.
Every single person who works there is so helpful!!
Tom was exceptionally good at describing the e-bike and very thorough in explaining the best way to use and maintain it.