- Phone: 6128667540
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Customer Testimonials
All the things. Good.
All the people. Good.
It is a little too busy over there, however the customers are patient which allows them to get away with being understaffed.
The store has a "family" feel to it which I like.
So quick and easy to work with.
Really friendly staff who take the time to explain things in detail. Great buying experience
Super friendly staff. They were very helpful in answering my questions and even educated me on how to keep my bike in good working order! So much appreciate the staff! Thank You! Thank You!
They have a big, talented team. All are helpful and their computer systems makes the support seamless, if team members change on subsequent visits. Thank you!
Great customer service
Service was great! Staff was able to take care of replacing a new chain while I waited.
Excellent service at my Richfield store.
The guys there are super helpful and professional. The work they do on my bikes is excellent too.
Great shop
Everyone is very knowledgeable and I didn’t have to wait long for someone to greet me when I entered the store.
The man that was working Monday afternoon was knowledgeable and friendly. I was in and out in seconds flat. Didn't have time to impulse buy a new bike. haha
your staff is so helpful!
Excellent experience having both of our bikes serviced recently. Great staff, very helpful and knowledgeable.
It's the people--not the products and services.
Everyone is great.
Andrew is phenomenal and irreplaceable.
Had the bike that I wanted, very knowledgeable, got me fitted to a good bike without trying to upsell me on things I didn't need.
No wait! That is customer service!!!
Trek.
Super helpful and great service.
I was very pleased with my experience. Everybody is really nice and it has a real neighborhood feel to it.
Staff is always friendly and helpful. They repaired my tire on the spot and informed me of a recall on the crank set of my 29 year old bike!
I like that I got my bike serviced right away. And with the new cable I'm shifting with ease, now
Super attentive and informative staff. Buy back program on children’s bikes. High quality products. Immediate assistance from service.
Friendly staff; very knowledgeable; quick in and out
Quick turnaround and good communication
Good products. Good service Good people.
We've purchased several products there and had a quick turnaround for repairs... plus a very nice staff as well.
The service I received was very good at the Richfield location. The salesperson was helpful and knowledgeable about electric bikes. I am very happy with my experience and decision I made at Freewheel.
You’re always ready to serve and willing to try to solve my problems. Thank you!
I liked that when I dropped my bike off, the tech went through everything with me before starting the tune up process. I knew what to expect and I already had a good understanding of what needed tuning up and what was working just fine as well as the cost.