Customer Testimonials

Service was great you did not have the bike in the store when I ordered it online and you found one at other store. I bought the bike for my Grandson. Thank you

Took a wheel in to be trewed up and swap a race out on a fork. It was done super fast and cheaper than expected. Thanks guys!

Talked with Tom and Jamie, both were helpful.

The only small challenge is the bikes stated available on website were not available when we got to the store.

Inventory, selection price

Great staff—they take the time to understand your needs and come up with thoughtful suggestions.

I had my bike serviced, it was easy to drop off and check in. They fixed it in a timely manner and it was easy to pick up.

Great service and knowledgeable staff!

You did beautiful work repairing and replacing mew tires for me. Very professional and quickly completed. keep up the good work!

I was in the Richfield shop on Wednesday and had a great experience. This was my first purchase of a nice bike and Ben helped me throughout the entire process. He answered countless questions and helped me pick out the perfect bike and accessories. I will definitely be back.

I brought my 10-year-old great-nephew to pick-up his Marlin 7. I loved how he was treated. Everyone in the shop was excited about his new bike. I could tell it made him feel special and the bike meant so much more for him. Thanks.

Great, Quick service

Excellent customer service - Tom determined the right bike by listening carefully and asking the right questions. He went the extra mile by making sure the bike was a proper fit and by showing us the proper way to load the bike. We never felt rushed or pressured and were comfortable with his suggestions.
Really nice, quality product - love the new Trek

Great customer service. Speedy service turnaround. All around great job by freewheel.

Expert staff

Great explanations of bike options- good customer service has been what has make me return 5-6 times for a bike purchase

Bike supply was okay, but knowledge and helpfulness made it great.

Quick fast and easy

GREAT service and extremely helpful, friendly, courteous staff. You folks are definitely a 10!!!

Convenience, good service

Fast and friendly service, competitive prices with really good maintenance warranties. Super kind and knowledgeable people that will help you get the right setup for you.

I love freewheel. It beats the pants off angry catfish. Friendly helpful staff and great deals. Always happy to come here and will continue too. Thanks!

Quick and complete

Friendly service

Friendly fast service and reasonable prices and great hours!

The people who work at Freewhee Bike in Richfield are very knowledgeable and theIr customer service is great!

Friendly and knowledgeable!

Friendly, good social distance practices, doing small projects on the spot is awesome.

Very helpful

The bikes of course

Great guys, no pressure & Interesting to talk with. Made getting a new bike a fun experience!